Cierra Jacob
Box Elder,SD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Clarks Shoes
06.2015 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Public Health
United States Air Force, USAF
12.2015 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Assisted with medical coding and billing tasks.
Public Health Technician
United States Air Force
06.2021 - Current
- Improved medical health facilities by developing, recommending and implementing various medical health policies.
- Built positive strategic relationships with key decision-makers to support health strategies and initiatives.
- Evaluated program effectiveness to develop improved methods and processes.
- Conducted surveys and compliance investigations to determine compliance with health and safety standards.
- Recorded and analyzed data to produce reports of results.
- Analyzed results using analytical software and created reports.
- Troubleshot and resolved equipment and process issues.
Education
No Degree - Public Health
American Military University
High School Diploma -
Cajon High School
San Bernardino, CA05.2015
Skills
- Administrative Support
- Electronic Filing System
- Financial Records
- Staff Meetings
- Employee Timesheet Processing
- Customer Service Process Improvement
- Schedule Management
- Patient Health Education
- Payment Processing
- Epidemiological Investigation
- Occupational Health and Safety
- Office Supplies and Inventory
- PowerPoint Presentations
- Microsoft Office/Outlook/Excel
- Customer Service
Certification
- First Aid/CPR Certified
- Licensed Food Safety/Sanitation - 2015-2023
- Hearing Conservation License - 2015-2023
Languages
Spanish
Professional Working
Timeline
Public Health Technician
United States Air Force
06.2021 - Current
Public Health
United States Air Force, USAF
12.2015 - 07.2021
Sales Associate
Clarks Shoes
06.2015 - 11.2015
No Degree - Public Health
American Military University
High School Diploma -
Cajon High School
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