Summary
Overview
Work History
Education
Skills
Volunteer Experience
PERSONAL TRAITS and INTEREST
Additional Information
Timeline
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Cierra judkins

Severn

Summary

Dynamic professional with a strong background in customer service and sales, notably at Macy's. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Proficient in Microsoft Office and safety compliance, consistently recognized for outstanding attendance and teamwork. Committed to delivering exceptional results in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Security Officer

Securitas
Baltimore
06.2022 - Current
  • Patrol grounds

Delivery Driver

Amazon
West Palm Beach
06.2021 - 04.2022
  • Deliver packages

Delivery Driver

Amazon
Hanover
09.2019 - 11.2019
  • Deliver packages

Cashier

Food Lion
Glen Burnie
08.2018 - 04.2019

Sales Representative

Macy's
Glen Burnie
10.2017 - 01.2018
  • Seasonal job that assisted customer while they shopped

Call Center Agent

Easy Rest Adjustable Beds
Baltimore
01.2017 - 04.2017
  • Inbound and Outbound calls to make appointments to have presentation about adjustable beds

Sales Representative

DTLR, INC
Glen Burnie
09.2016 - 01.2017
  • Shipment

Medical Assistant Intern

Ashworth College
Norcross
05.2015 - 06.2015
  • Take medical histories and recording of vital signs of patients
  • Prepare and manage medications, approve drug refills, telephone prescriptions to a pharmacy
  • Draw blood, get patients ready for x-rays, take electrocardiograms, remove sutures, and change dressings of patients
  • Explain cure procedures to patients
  • Prepare patients for examinations, and support physicians for the duration of examinations
  • Collect and arrange laboratory specimens and carry out basic laboratory tests
  • Dispose of dirty supplies, and make medical instruments germ-free
  • Educate patients about medications and special diets
  • Organize examination room instruments and equipment
  • Keep waiting and examining rooms tidy and clean

Dietary Aide

genesis hcc
Millersville
12.2013 - 08.2014
  • Prepare food wash dishes clean special areas
  • Responsibilities
  • Accomplishments
  • Received awards for attendance
  • Skills Used
  • Ability to work with others and alone

Specialist Sales Associate in Ladies Apparel-assist Customers

Macy's
Columbia
11.2011 - 01.2013
  • With styling selections
  • Handle sales transactions

Sales Associate

Disney Store
Arundel Mills Mall - Hanover
01.2011 - 01.2011
  • Organize merchandise for sales

Education

Medical Assistant -

Ashworth College
Atlanta, GA
01.2015

High School -

High Point High School
Beltsville, MD

Skills

  • Graduated with honors (Less than 1 year)
  • Customer Service
  • Customer Care
  • Call Center
  • Proficient with Microsoft Word, Excel, and PowerPoint, and Internet
  • Surveillance techniques
  • Safety compliance
  • Time management
  • Communication skills
  • Problem solving
  • Staff management

Volunteer Experience

  • Knollwood Manor, volunteer, Millersville, MD, 2009, 2011, Organized games and escorted elderly people in nursing home to and from activity areas, Organized the bulletin boards for advertising events, Served elderly people meals, assisted cooking staff and made sure kitchen was well cleaned
  • James E. Duckworth School, volunteer, Beltsville, MD, 2009, 2010, Setting Up Classroom, Planning Learning Activities Maintaining Care of Class and Directing Outdoor play, Attending To Children Needs and Preparing Food

PERSONAL TRAITS and INTEREST

Good Health can be flexible, enjoy working with people, sincere love for children, good understanding of an accountant practices and can perform administrative duties.

Additional Information

  • Great ability to work under pressure.
  • Excellent physical stamina and the ability to multi-task.
  • Remarkable ability to work independently and work in a team.
  • Though knowledge of food-safety regulations.
  • Proven ability to assist with kitchen activities and maintain safety and sanitation
  • Great ability to promote outstanding customer relations.
  • Remarkable problem-solving and decision-making skills.

Timeline

Security Officer

Securitas
06.2022 - Current

Delivery Driver

Amazon
06.2021 - 04.2022

Delivery Driver

Amazon
09.2019 - 11.2019

Cashier

Food Lion
08.2018 - 04.2019

Sales Representative

Macy's
10.2017 - 01.2018

Call Center Agent

Easy Rest Adjustable Beds
01.2017 - 04.2017

Sales Representative

DTLR, INC
09.2016 - 01.2017

Medical Assistant Intern

Ashworth College
05.2015 - 06.2015

Dietary Aide

genesis hcc
12.2013 - 08.2014

Specialist Sales Associate in Ladies Apparel-assist Customers

Macy's
11.2011 - 01.2013

Sales Associate

Disney Store
01.2011 - 01.2011

Medical Assistant -

Ashworth College

High School -

High Point High School