Hardworking employee with customer service, multitasking and time management abilities. Detail oriented, and meticulous, with a focus on efficiency. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Patient Monitor
Enloe Medical Center
Chico , CA
06.2019 - 04.2021
Maintained accurate records of patient health information and care plans.
Documented medical histories for new patients, including allergies and current medications taken.
Responded quickly to emergency situations, such as cardiac arrest or other life-threatening events.
Demonstrated effective communication skills when interacting with both patients and healthcare providers alike.
Facilitated discharge planning by providing resources to help ensure a smooth transition home from the hospital setting.
Lead Housekeeper
Crothall Services Group
Chico, CA
11.2016 - 05.2019
Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.
Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
Trained new employees on cleaning techniques and proper use of chemicals and equipment.
Developed standard operating procedures for housekeeping staff to follow in order to maintain cleanliness and safety standards.
Monitored inventory levels of linens, towels, toiletries, and other consumables used by housekeepers.
Ensured compliance with health regulations regarding sanitation practices throughout the hotel property.
Responded promptly to guest complaints or requests for special services such as extra towels or bedding items.
Created detailed reports on a weekly basis tracking hours worked by each housekeeper as well as any maintenance issues that need addressing in the hotel rooms.
Worked closely with management team to ensure all guest needs were met in a timely manner.
Education
Some College (No Degree) - Child Development
Butte College
Oroville, CA
Skills
Clinical Documentation
Strategic Planning
Workforce Management
Operations Management
Time Management
Schedule Preparation
Verbal and written communication
Complex Problem-Solving
Affiliations
Organize and schedule four children's independent education curriculum