Cierra Reyes
Waterford,CT
Summary
I'm experienced in working with the public and problem solving based on individual needs. I am a dedicated employee known for good customer service, an ability to work independently and a willingness to learn. I released a debut fantasy novel this year and have gained lots of experience in writing, editing and content creation in the past two years. I am currently seeking to pursue a more creative line of work where I can learn and grow while having a sense of fulfillment in my career.
Overview
3
3
years of professional experience
Work History
Massage Therapist
Reyes Massage and Bodywork, LLC
Norwich, CT
04.2023 - Current
- Adhered to all state laws regarding massage therapy practice.
- Discussed wellness needs and expectations with clients to maintain customer satisfaction.
- Consulted with physiotherapists, chiropractors, physicians, and psychologists to develop client treatment plans.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Documented client sessions, progress, and feedback to monitor effectiveness of treatment plans and adjust as necessary.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
Direct Support Professional
Sharp Training
New London, CT
06.2022 - Current
- Maintained clean and organized environment for client safety and comfort.
- Reported changes in client condition to administrators, caregivers and parents.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Assisted individuals in development of social skills to become integrated in community.
- Facilitated social interactions between participants and their peers in the community.
- Recorded client status progress and challenges in logbooks and reports.
- Built strong and trusting rapport with clients and loved ones.
- Behavior management and de-escalation.
Education
Massage Therapy
Cortiva Institute of Massage Therapy
Cromwell10-2022
High School Diploma -
Waterford High School
Waterford, CT06-2015
Skills
- Confidentiality standards
- Creative Writing
- Editing
- Customer service
- Progress documentation
- Effective communication
- Problem solving
- Flexible schedule management
Affiliations
- Reading and watching content on platforms like Webtoon, Wattpad, and Crunchyroll.
- Creative writing, including releasing my own fantasy novel this year.
- Partnering with other authors for editing, beta reading, and sensitivity reading.
Accomplishments
- Released my first novel this year, with hopes to release the second at the end of the year.
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Massage Therapist
Reyes Massage and Bodywork, LLC
04.2023 - Current
Direct Support Professional
Sharp Training
06.2022 - Current
Massage Therapy
Cortiva Institute of Massage Therapy
High School Diploma -
Waterford High School
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