Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cierra Santos Powell

Cierra Santos Powell

Hazlehurst

Summary

Committed to excellence and a strong work ethic, recognized as a detail-oriented professional dedicated to delivering high-quality results. Known for dependability and consistency, with a proven track record of achieving goals with precision. Eager to contribute to a team-oriented environment that values reliability and fosters collaboration. Passionate about leveraging skills to enhance productivity and support overall success.

Overview

6
6
years of professional experience

Work History

Cleaning Crew Manager / Client Services

Hispanic Heritage Cleaning
05.2025 - Current
  • Supervised daily cleaning operations to ensure adherence to company standards and protocols.
  • Trained and mentored staff on effective cleaning techniques to maximize productivity and maintain quality.
  • Collaborated with management to establish operational goals and enhance service.
  • Developed strong relationships with clients through excellent customer service and operational excellence.

Project Specialist

Copiah Co. Soccer Association
01.2024 - Current
  • Managed communications between teams, parents, and officials to ensure smooth operations during events.
  • Led community outreach initiatives to increase participation in local county soccer league.
  • Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
  • Coordinated project timelines and logistics for youth soccer leagues to enhance event efficiency.

Part Time Receptionist

Price D. Henley Law Firm PLLC
10.2023 - Current


  • Assisted in preparing court documents, ensuring accuracy and adherence to deadlines and requirements.
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Commercial Cleaner/Renovation Assistant

Midsouth Lease & Sales
09.2019 - 11.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Upheld company reputation with exceptional attention to detail

Personal Care Attendant

Grace and Mercy Personal Care LLC
03.2022 - 12.2022
  • Developed and maintained trusting relationships with clients and their families.
  • Provided personalized care and support for clients, enhancing daily living activities.
  • Transported individuals to events, activities and medical appointments.
  • Managed household tasks for clients, such as cleaning, meal preparation and errands.

Education

High School Diploma -

American School
Lancing, IL

Skills

  • Effective communication
  • Analytical problem-solving
  • Detail-oriented approach
  • Client-focused service orientation
  • Teamwork and collaboration
  • Relationship building
  • Professional and courteous

Languages

Spanish
Limited Working

Timeline

Cleaning Crew Manager / Client Services

Hispanic Heritage Cleaning
05.2025 - Current

Project Specialist

Copiah Co. Soccer Association
01.2024 - Current

Part Time Receptionist

Price D. Henley Law Firm PLLC
10.2023 - Current

Personal Care Attendant

Grace and Mercy Personal Care LLC
03.2022 - 12.2022

Commercial Cleaner/Renovation Assistant

Midsouth Lease & Sales
09.2019 - 11.2024

High School Diploma -

American School

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