Cierra Spurgin
Denton,TX
Summary
Resourceful Assistant Dispatcher known for high productivity and efficient task completion. Possess specialized skills in route planning, communication, and time management. Excel in problem-solving, adaptability, and teamwork, ensuring smooth operations and effective coordination in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Dispatcher
Tammie Franklin
McKinney, Texas
06.2022 - 02.2023
- Communicated with customers to ensure accurate and timely delivery of goods.
- Worked closely with drivers to resolve any issues that arise during their shift.
- Coordinated with other departments such as sales or customer service to provide additional information about orders when needed.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Processed paperwork related to driver hours, payroll, and benefits.
- Developed relationships with vendors in order to obtain competitive rates on supplies.
- Monitored changes in delivery schedule and communicated changes to customers.
- Answered customer requests with information about product availability, shipping information and status updates.
- Prepared daily work and run schedules.
Head Lifeguard
Colin Sandefur
Stephenville, Texas
05.2021 - 12.2022
- Ensured safety of swimmers by monitoring activities in the pool area and intervening when necessary.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.
- Provided emergency response for medical or other emergencies as needed.
- Assisted with swim lessons for all ages, including special needs participants.
- Developed and implemented pool rules and regulations to promote safe swimming practices.
- Coordinated scheduling of shift rotations amongst lifeguard staff members to ensure adequate coverage at all times.
- Organized periodic drills to test readiness levels for responding to emergencies.
- Trained new hires on safety protocols, procedures, and customer service standards.
- Managed inventory of supplies used in aquatic facility operations.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, TX12-2022
Doctor of Occupational Therapy - Occupational Therapy
Texas Woman's University
Denton, TXSkills
- Deadline Management
- Driver communication
- Customer Relations
- Service Coordination
- Data Entry
- Customer Relationship Management
- Prioritizing calls
- Critical thinker
- [Software] Proficiency
Certification
- CPR
- First Aid
- HIPPA
Timeline
Assistant Dispatcher
Tammie Franklin
06.2022 - 02.2023
Head Lifeguard
Colin Sandefur
05.2021 - 12.2022
Bachelor of Science - Kinesiology
Tarleton State University
Doctor of Occupational Therapy - Occupational Therapy
Texas Woman's University
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