Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Cierra Valenzuela
Open To Work

Cierra Valenzuela

Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Paint Department Lead Warehouse PackerWealth Management AssociatePhone BankerCustomer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

HybridOn-SiteRemote
Location: Phoenix, AZ, USArlington, TXColumbus, OHLas Vegas, NVOrem, UT
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balance

Summary

Proficient Department Lead eager to cross-train in different areas and expand operational expertise. Adept at promoting business efficiency and enabling gains in quality and profitability by providing top-notch team leadership.

Diligent representative with strong communication skills. Successfully managed teams, implemented process improvements, and enhanced productivity. Demonstrated strategic planning and provided exceptional customer care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Paint Department Lead

GTI
Buckeye, AZ
08.2025 - Current
  • Oversaw daily operations, ensuring compliance with safety standards and procedures.
  • Mentored team members, fostering skill development and enhancing overall productivity.
  • Implemented process improvements that streamlined workflows and reduced operational delays.
  • Coordinated cross-functional teams to align objectives and achieve departmental goals.

Driver

Lyft
Phoenix, AZ
07.2024 - 09.2025
  • Executed safe and efficient transportation services for passengers across diverse routes.
  • Executed navigation through complex urban environments utilizing GPS technology for optimal route planning.
  • Delivered exceptional customer service by efficiently resolving passenger inquiries and concerns.
  • Ensured vehicle cleanliness and operational readiness by conducting regular inspections.

Warehouse Packer

Amazon
Avondale, AZ
10.2023 - 06.2024
  • Packaged customer orders accurately and efficiently for timely shipment.
  • Operated material handling equipment to move products within warehouse environment.
  • Maintained cleanliness and organization of packing stations to ensure safety standards.
  • Collaborated with team members to streamline packing processes, enhancing workflow efficiency.

Wealth Management Associate

Bank of America
Chandler, AZ
09.2020 - 08.2023
  • Developed comprehensive financial plans to optimize portfolios for high-net-worth clients.
  • Streamlined operational processes, significantly reducing turnaround time for client transactions and requests.

Phone Banker

Wells Fargo
Phoenix, AZ
02.2017 - 01.2018
  • Accessed banking systems to retrieve account data and process transactions.
  • Maintained high call quality through clear communication and listening.
  • Streamlined workflows within phone banking team by implementing new processes.
  • Promptly addressed inquiries and resolved issues, enhancing customer satisfaction.

Insurance Specialist

Willis Towers Watson
Phoenix, AZ
06.2014 - 11.2015
  • Boosted customer satisfaction by resolving insurance inquiries quickly.
  • Handled eligibility verification and benefit authorization requests.
  • Followed up on denials and late payments to ensure timely resolutions.

Warehouse Associate

McKesson
Tolleson, AZ
02.2014 - 06.2014
  • Prepared orders for shipment by picking, packing, labeling merchandise.
  • Collaborated with team to achieve daily targets and efficiently complete tasks.
  • Executed inventory control through counting and stocking merchandise.

Trainer

Vision Security Inc
St Louis, MO
09.2012 - 08.2013
  • Mentored new hires, enhancing staff development and productivity.
  • Provided one-on-one mentoring to help individuals realize full potential.
  • Coached employees on best practices with constructive feedback for growth.

Sales Representative

Triton Technology Solutions
Tempe, AZ
03.2011 - 06.2012
  • Leveraged industry trends to improve client decision-making.
  • Surpassed sales quotas via strategic planning and time management.
  • Conducted product demos showcasing features, benefits, and advantages.

Sales Representative

Dearfield Associates
Phoenix, AZ
12.2010 - 06.2011
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building

Educational Tour Guide

The Heard Museum
Phoenix, AZ
10.2002 - 05.2010
  • Coached large groups through instructional events, providing informative feedback to enhance learning outcomes.
  • Collaborated with teachers to align tour content with curriculum standards for improved educational experiences.
  • Developed tailored tour itineraries focused on age-appropriate learning objectives for diverse student groups

Education

GED -

Literacy Volunteers of America
Phoenix, AZ
2010

Associate of Science -

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ

Skills

Time management

Customer support and relations

Relationship building

Computer proficiency

Account management

Team development

Verbal and written communication

Task delegation

Documentation

Inventory coordination

Certification

Forklift certified

Timeline

Paint Department Lead

GTI
08.2025 - Current

Driver

Lyft
07.2024 - 09.2025

Warehouse Packer

Amazon
10.2023 - 06.2024

Wealth Management Associate

Bank of America
09.2020 - 08.2023

Phone Banker

Wells Fargo
02.2017 - 01.2018

Insurance Specialist

Willis Towers Watson
06.2014 - 11.2015

Warehouse Associate

McKesson
02.2014 - 06.2014

Trainer

Vision Security Inc
09.2012 - 08.2013

Sales Representative

Triton Technology Solutions
03.2011 - 06.2012

Sales Representative

Dearfield Associates
12.2010 - 06.2011

Educational Tour Guide

The Heard Museum
10.2002 - 05.2010

GED -

Literacy Volunteers of America

Associate of Science -

Maricopa Community Colleges, Gateway Community College

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