Cimberlee Hamilton

Work with travel agents to book all aspects of travel with Princess Cruises while providing exceptional customer service. Maintain high standards with meeting Quality and Assurance measures. Assist with maintenance of existing reservations to ensure a great cruise experience.

• Uphold professional standards and commit to learning new tasks.
• Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
• Self motivated to strive for quantity while maintaining quality, continuously improving while maintaining standards.

Prepared to return to work after a deliberate hiatus devoted to family responsibilities.

• Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information on products and services.
• Improved cast satisfaction by collaborating with other cast members on temporary projects and initiatives.
• Maintained highest level of professionalism and customer service standards.

• Uphold professional standards and commit to learning new tasks.
• Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
• Self motivated to strive for quantity while maintaining quality, continuously improving while maintaining standards.