Cindi Assad
Wareham,MA
Summary
Dynamic leader and seasoned Personal Trainer and Manager with a proven track record of client service and success at Fusion Physical Therapy and The Old Company Store. Excelled in motivational coaching and inspiration, boosting client retention and fostering team growth. Skilled in cultivating strong relationships and driving business success through innovative leadership and a passion for individual well-being, personal growth, client engagement and satisfaction, as well as long term retention.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Personal Trainer and Physical Therapy Facilitator
Fusion Physical Therapy
09.2021 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
Certified Fitness Instructor
The Barre
09.2021 - Current
Lead Coach and Manager
Boutique Fitness
06.2015 - 09.2021
- Mentored assistant coaches, promoting professional growth within the organization.
- Highly interactive coaching and communication with current and prospective clients
- Responsible for data for weekly manager meetings
- Lead retention and happiness of all four locations
Owner, Manager
The Old Company Store
04.1994 - 07.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
BS - Economics
Clark University
Worcester, MA05.1990
Skills
- Passion for people and their well-being
- Program design
- Motivational Coaching
- Leadership skills
- Motivational
- Personal training and leadership
- Flexibility and Mobility
Certification
In addition to my Training credentials, I am also a certified Ayurveda Health Counselor
Timeline
Personal Trainer and Physical Therapy Facilitator
Fusion Physical Therapy
09.2021 - Current
Certified Fitness Instructor
The Barre
09.2021 - Current
Lead Coach and Manager
Boutique Fitness
06.2015 - 09.2021
Owner, Manager
The Old Company Store
04.1994 - 07.2016
BS - Economics
Clark University