Cindy Bracken
Summary
Experienced Administrator with diverse knowledge, exceptional communication skills, and a problem-solving nature. Highly efficient and accustomed to fast-paced and challenging environments. Computer literate that adapts quickly to new software and programs. Community and youth oriented with the goal being the betterment of all. Accuracy-driven, service-oriented, and diligent about problem-solving and completing tasks.
Overview
28
28
years of professional experience
Work History
Deputy Clerk for Ferry County
Ferry County Washington
01.2023 - 06.2023
- Provided accurate record-keeping support through data entry, document management, email correspondence, and overseeing the Superior Court office.
- Prepared and executed official documents in Chief Deputy Clerk's absence to facilitate timely transactions and departmental functions.
- Tracked legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined legal guidelines.
- Maintained mutually beneficial relationships with the Judges, attorneys, and sheriff's office to facilitate efficient and accurate service to the community.
- Recorded the minutes of all hearings and trials and created dockets of cases to be called.
- Prepared and distributed court orders, including probation orders, sentencing information, protection orders, and court summonses.
- Provided equal consideration and care to all members of the community.
- Employment with Ferry County Superior Court required a minimum of 40 hrs. a week during non trial weeks and 60 plus hrs. a week during trials.
VSP Technician
Ferry Conservation District
04.2020 - 04.2021
- Distributed information to agricultural landowners to ensure the protection of the Critical Areas designated in the state GMA (floodplains, fish & wildlife habitat, geological hazards, aquifer recharge areas, and wetlands).
- Monitored and guided the program to ensure successful progress.
- Collected and analyzed program data and transferred all relevant information into regular formal reports.
- Employment with Ferry Conservation District was full time at 40 hrs. per week.
Landscape Office Manager
Dover Landscaping
11.1999 - 11.2019
- Developed and maintained successful relationships with clients, vendors, suppliers, and contractors.
- Managed office operations and clerical support while coordinating appointments for vendor delivery, installation, and maintenance.
- Combined my knowledge of horticulture and plants with fundamental design principles to implement a client's vision.
- Maintained positive customer relations by addressing problems head-on, implementing successful corrective actions and communicating promptly through email.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Handled all accounts payable and receivable and was directly responsible for billing, reconciling invoices from vendors and inputting all financial information of clients and vendors in Quickbooks spreadsheets.
- Employment with Dover Landscaping was a full time job during off season at 40 hrs. a week and 60 + hrs. a week during peek spring, summer and fall seasons.
Live In Home Care Giver
The Richardson Trust
08.2008 - 04.2009
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed a positive, outgoing attitude, resulting in long-term relationships.
- Cooked delicious, nourishing meals for patients to promote better nutrition and comfort.
- Provided transportation and appointment management.
- Supported the client's mental and emotional needs, by catering to their food, music, and general preferences to enhance overall happiness and physical outcomes.
- Coordinated daily and nightly medicine schedules and administration to help clients address symptoms and enhance their quality of life as directed by the Doctor.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Reported unusual or urgent circumstances in the patient's condition or environment immediately to the nurse supervisor and followed through with appropriate care.
- Employment with the Richardson Trust was 24 hrs. a day, Monday through Friday.
Preschool Teacher
Bon Air Presbyterian Preschool
08.2003 - 05.2006
- Developed weekly lesson plans and activities to engage children's interest, imagination and promote learning.
- Established positive communication with parents on a daily basis.
- Maintained an organized, fun, and interactive classroom to help children feel safe and flourish.
- Gave one-on-one attention to children while maintaining overall focus on the entire group.
- Allowed for and encouraged ample outdoor discovery time in the schedule each day.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Applied play-based approach, based on the Reggio Emilia philosophy to provide diverse approaches to learning.
- Observed children to identify individual needs for additional support and developed a plan of action to improve assistance.
- Addressed behavioral and learning issues with parents and school management with problem solving being the goal.
- Employment with Bon Air Presbyterian Preschool was semi full time at 30 hrs a week.
Loan Processor
Norwest Mortgage
02.1995 - 07.1999
- Set up and completed loan submission packages
- Reviewed loan files for completeness, identified missing documentation, and generated a conditions list for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain the fast-paste schedule.
- Facilitated communication with loan applicants, underwriters, and loan officers to streamline processes and maintain updated information and working relationships.
- Processed loan applications and monitored progress from start to finish in a high-volume office.
- Employment with Norwest Mortgage ranged from a minimum of 40 hrs a week to 55 hrs. a week.
Education
High School Diploma -
Orem High School
Orem, UTNo Degree - Associates Degree
Whatcom Community College
Bellingham, WASkills
- Documentation and Recordkeeping
- Office Procedures
- Schedule Management
- Motivating and Inspiring Students
- Data Entry (Word, Excel & Quickbooks)
- Information Verification
- Active Listening and Learning
- Team Goals
- Budget Management
- Enforcing Safety Procedures
- Early Childhood Development
- Companionship and Emotional Support
Additional Information
~ Was responsible for all flights, travel plans, coordinating doctor appointments, lengthy hospital stays for testing and communicating with Airlines regarding accomodations needed for a college student with epilepsy in Virginia coming to UW Epilepsy clinic in Seattle, WA over a 3 1/2 year time period and over a dozen flights and needed land travel.
~ Volunteering at the Curlew Job Corp in Student Records arranging Winter travel arrangements for students involving bus charters and flights, in addition to reconciling past student travel with proper documentation, bank statements and inputting accurate information into Excel spreadsheets to reconcile. (Currently volunteering in this capacity)
~Volunteered for the Destination Imagination program as a team leader for The Steward School in Richmond, VA. Our mission was to inspire and equip youth to imagine and innovate through the creative process. The team collaborated successfully on an engineering project over a 4-month span to compete with other teams state-wide.
~ Lectured at Lewis Ginter Botanical Gardens in Richmond VA, on cultivating Orchard Mason Bees and their benefits as a super pollinator.
~ Youth-oriented and genuinely care for and delight in children of all ages, backgrounds, and needs.
Timeline
Deputy Clerk for Ferry County
Ferry County Washington
01.2023 - 06.2023
VSP Technician
Ferry Conservation District
04.2020 - 04.2021
Live In Home Care Giver
The Richardson Trust
08.2008 - 04.2009
Preschool Teacher
Bon Air Presbyterian Preschool
08.2003 - 05.2006
Landscape Office Manager
Dover Landscaping
11.1999 - 11.2019
Loan Processor
Norwest Mortgage
02.1995 - 07.1999
High School Diploma -
Orem High School
No Degree - Associates Degree
Whatcom Community College
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