Michael Ramirez
Leander
Summary
Enthusiastic and motivated individual looking to pursue a career in sales. Aiming to use strong communication and people skills to build relationships and help drive sales. Eager to learn about products and customer needs. Committed to meeting sales goals and providing great customer service.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Deputy County Clerk
Williamson County
02.2025 - Current
- Provided direct customer service to the public, including processing applications for licenses, permits, and public records.
- Assisted in the preparation, filing, and maintenance of official county records, and legal documents.
- Managed document verification, and filing systems with accuracy and confidentiality.
Inside Sales Rep.
Reece
03.2022 - 12.2024
- Consulted with clients to understand their needs, recommend solutions, and close sales, consistently exceeding monthly targets.
- Prepared and delivered product presentations, proposals, and quotes to prospective customers.
- Participated in cold calling sales as well as account management.
Customer Service Rep.
GC Services
01.2021 - 03.2022
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about services, and company policies.
- Assist customers with troubleshooting.
- Document customer interactions and maintain accurate records in our system.
- Identify opportunities to improve customer satisfaction and provide feedback to management.
Education
High School Diploma -
J.M. Hanks
El Paso, United States06-2020
Skills
Bilingual: Fluent in English and Spanish
Teamwork and collaboration
Customer service
Time management
Multitasking Abilities
Critical thinking
Legal compliance
Office administration
Timeline
Deputy County Clerk
Williamson County
02.2025 - Current
Inside Sales Rep.
Reece
03.2022 - 12.2024
Customer Service Rep.
GC Services
01.2021 - 03.2022
High School Diploma -
J.M. Hanks