ISABEL C. OCHOA
Keyes,OK
Summary
Bilingual professional with a strong background in client services and administrative management. Demonstrates leadership through training new clerks and managing county inventory, ensuring efficient operations and client satisfaction in fast-paced environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
2nd Deputy County Clerk
Texas County
Guymon, Oklahoma
06.2023 - 05.2025
- Managed daily operations of county clerk office functions and services.
- Processed and maintained public records in compliance with state regulations.
- Generated invoices for payment processing according to established procedures.
- Assisted with archiving historical records per state requirements.
- Compiled data for monthly reports on activities in the County Clerk's Office.
- Monitored inventory levels of supplies needed for daily operations within the office.
- Assisted with the preparation of annual budgets for the county clerk's office.
- Recorded meeting minutes for distribution to officials and staff members.
- Issued public notification of official activities or meetings to public.
2nd Deputy County Clerk
Texas County
Guymon, OK
06.2023 - 05.2025
- Recorded and edited official minutes for County meetings; distributed to appropriate officials.
- Prepared ordinances, resolutions, and proclamations for execution and archival.
- Trained new clerks and coordinated daily office operations to ensure smooth workflow and service delivery.
- Verified authenticity of documents such as identification and immigration records.
- Managed county inventory, asset disposals, and purchases.
- Assisted payroll and purchasing clerks by handling accounts payable, contributing to accurate financial records.
- Supported County Treasurer’s office in property tax processing and client assistance, enhancing taxpayer experience.
- Full-time (40-hour work week)
Client Services – Client Service
Humantold
06.2022 - 05.2023
- Collaborated with team members to resolve client billing and insurance inquiries.
- Update spreadsheets and internal systems with accurate billing and payment information.
- Process payments and manage client payment methods.
- Maintain updated records, including insurance cards, consent forms, and credit card details.
- Responded to incoming client calls, ensuring professional and efficient service.
- Processed new insurance information and clarified session fees to clients.
- Remote (Work from Home)
- Full-time (40-hour work week)
Employment Specialist
Seaboard Foods
Guymon, OK
03.2014 - 08.2015
- Conducted interviews and screened candidates to identify suitable talent for plant positions.
- Coordinated new-hire processes, ensuring completion of physical exams and work authorization.
- Extended job offers while ensuring adherence to company hiring policies.
- Supported HR team with record keeping and applicant documentation.
- Full-time (40-hour work week)
Education
GED -
OklahomaTechnical Certificate - Bilingual Secretary
CETIS 86
Chihuahua, MexicoSkills
- Financial Record Management
- Records management
- Data accuracy
- Office software proficiency
- Microsoft Office
- Client communication
- Client assistance
- Bilingual (English/Spanish)
- Effective communication
- Time management
- Task prioritization
- Time organization
- Detail-oriented
- Multitasking
- Problem Solving & Adaptability
- Problem solving
- Troubleshooting
- Critical analysis
- Team support
- Attention to detail
- FLUENT IN SPANISH
Certification
- Managing FMLA Leave
- County Training Programs, OSU
- Basic Accreditation Program
- Advanced I & II Accreditation
Languages
Spanish
Professional
Timeline
2nd Deputy County Clerk
Texas County
06.2023 - 05.2025
2nd Deputy County Clerk
Texas County
06.2023 - 05.2025
Client Services – Client Service
Humantold
06.2022 - 05.2023
Employment Specialist
Seaboard Foods
03.2014 - 08.2015
GED -
Technical Certificate - Bilingual Secretary
CETIS 86