Tina Steerman
Hedgesville
Summary
Detail-focused Deputy Tax Clerk known for high productivity and efficient task completion. Possess specialized skills in tax document management, legislative compliance, and financial record keeping. Excel in problem-solving, communication, and time management to deliver accurate results under tight deadlines.
Overview
21
21
years of professional experience
1987
1987
years of post-secondary education
Work History
Deputy Tax Clerk
Berkeley county sheriff’s tax office
Martinsburg
05.2005 - 05.2024
- Processed tax payments and maintained accurate financial records for county residents.
- Assisted in preparing tax bills and managing the distribution of notifications.
- Coordinated with other departments to resolve tax-related inquiries and disputes.
- Assisted taxpayers with inquiries and provided necessary documentation.
- Conducted training sessions for new staff on office procedures.
- Coordinated with other departments to streamline tax collection processes.
- Performed other duties as assigned by management team.
- Assisted taxpayers in completing forms accurately and efficiently.
- Provided assistance during peak periods when needed.
- Resolved taxpayer inquiries regarding their accounts and payments.
- Performed data entry into computer systems to update account information.
- Analyzed discrepancies between actual balances and financial reports.
- Made sure county bank deposits were made and correct.
Loan Officer
CitiFinancial
Martinsburg
04.2003 - 04.2005
- Evaluated loan applications for creditworthiness and compliance with company policies.
- Consulted clients on loan options and financial products suited to their needs.
- Processed loan documentation using internal software to ensure accuracy and completeness.
- Developed relationships with clients to foster trust and repeat business opportunities.
- Developed and maintained relationships with potential customers to increase loan business.
- Delivered high levels of customer service to facilitate smooth processes.
- Reviewed loan agreements to confirm completeness and accuracy.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Recommended loan approvals and denials based on customer loan application reviews.
Education
Gauley Bridge High School
Gauley Bridge, WVSkills
- Tax law application
- Financial record management
- Data entry accuracy
- Dispute resolution
Accomplishments
• Received employee of the month
Timeline
Deputy Tax Clerk
Berkeley county sheriff’s tax office
05.2005 - 05.2024
Loan Officer
CitiFinancial
04.2003 - 04.2005
Gauley Bridge High School