Cindy Camargo
Summary
Seasoned expert in the financial sector with a proven track record of raising accuracy and productivity. Processing capacity was raised from 12 to 20 new loan packages per day. Uses a critical eye to scrutinize client and document details in order to prevent mistakes and boost productivity, resulting in a package perfection ratio of 92% to 100%. Performs incredibly well in hectic settings with short deadlines.
Overview
22
22
years of professional experience
Work History
Project Manager/Estimator
Kelly Bros
01.2023 - Current
- Improve project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Establish effective communication among team members for enhanced collaboration and successful project completion.
- Develop comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Manage risk assessments and implement mitigation strategies to minimize potential issues during project execution.
- Monitor progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Director of Fulfillment /Senior Loan Officer
Gravity Lending
09.2019 - 11.2023
- Increased revenue for the business through process simplification and cost-cutting initiatives.
- Recruited, employed, and trained the first group of employees while defining the main internal operations and job responsibilities for the new company.
- By offering opportunities for professional development, mentorship, and guidance, high-performing teams were developed.
- Compiled database including financial statements, credit histories, and other financial data for loan applicants.
- Effectively oversaw a large loan pipeline, regularly hitting or beyond monthly sales goals.
Loan Officer /Senior Loan Processor
RateGenius
11.2012 - 07.2019
- Originated, assessed, processed, closed, and administered customer loan proposals.
- Verified client income, credit history, and other data in order to get paperwork ready for underwriting and expedite loan approval and transaction completion.
- Throughout the loan origination process, made sure that all federal and state regulations were followed.
- Processed loans and monitored pipelines across several divisions to ensure fair, accurate, and fast procedures.
- Cultivated enduring connections with happy customers that brought about referrals from friends and family in addition to repeat business.
Team Lead
Red Lobster
01.2002 - 10.2012
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
BBA - Business Management
University of Phoenix
El Paso, TX02.2012
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX12.2009
Skills
- Productivity Improvement
- Data Entry Accuracy
- Sales Support Experience
- Credit Reports
- Multitasking Abilities
- Loan Origination Understanding
Languages
Spanish
Native or Bilingual
References
Brian Jones, CEO Gravity Lending
(512) 567-8102
Holly Gleason, VP Gravity Lending
(979) 574-6085
Evey Heras, Branch Manager Kelley Bros
(915) 702-5015
Timeline
Project Manager/Estimator
Kelly Bros
01.2023 - Current
Director of Fulfillment /Senior Loan Officer
Gravity Lending
09.2019 - 11.2023
Loan Officer /Senior Loan Processor
RateGenius
11.2012 - 07.2019
Team Lead
Red Lobster
01.2002 - 10.2012
BBA - Business Management
University of Phoenix
Associate of Arts - Criminal Justice
El Paso Community College
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