Cindy Hatcher
Cedar Rapids,IA
Summary
Experienced production leader knowledgeable about Corrugated practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance.
I have very high work ethics and put my teams safety first. I have exceptional attendance and the mindset to win every day. I am very proactive to address any challenges to minimize downtimes and able to identify machine issues along with the maintenance team.
Overview
17
17
years of professional experience
Work History
Production Supervisor
WestRock
04.2019 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed team of 40 to 50 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Achieved on-time shipments goal by empowering employees to continued success.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Troubleshot equipment to reduce service calls and downtime.
- Kept accurate and detailed records of personnel progress and productivity.
- Managed staff hiring, training and supervision.
- Collaborated with other leaders and executives to direct workflow and support operations.
Department Supervisor
Nordstrom.com
05.2007 - 04.2019
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed team of 210 employees, delegated tasks and held each employee accountable for completing assignments.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw daily operational performance of Packing & Shipping team.
- Wrote out daily schedules to maintain coverage levels for expected demands.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
Associate of Arts - Human Services And Criminal Justice
Kirkwood Community College
Cedar Rapids, IA05.2006
Skills
- Materials Handling
- Schedule Management for entire plant
- Continuous Improvement
- Production Targets -
- Quality Control
- Inventory Oversight - Ordered all materials for converting and shipping
- Staff Management
- Inventory Management
- Quality Assurance Expertise
- Data Analytics
- Compliance Understanding
- Worker Training
- Production Management
Timeline
Production Supervisor
WestRock
04.2019 - Current
Department Supervisor
Nordstrom.com
05.2007 - 04.2019
Associate of Arts - Human Services And Criminal Justice
Kirkwood Community College