Dedicated professional with strong problem-solving and communication skills. Successfully managed multiple projects, ensuring accuracy and timely completion. Advanced organizational objectives through proactive collaboration and a commitment to continuous learning.
Overview
17
17
years of professional experience
Work History
Case Services Coordinator
El Paso County - Adult Protective Services
Colorado Springs, Colorado
09.2025 - Current
Process and researched referrals from DHS abuse hotline, ensuring timely intervention in at-risk situations.
Initiated referrals to law enforcement and social services for additional support across jurisdictions.
Developed documentation systems for client interactions and service delivery, enhancing record-keeping and accessibility.
Entered and updated case information in computerized databases, ensuring accurate service histories.
Human Resource Specialist
Total Care Connections Inc
Colorado Springs, Colorado
11.2024 - 06.2025
Streamlined recruitment processes, enhancing candidate experience and reducing time-to-fill positions.
Facilitated employee onboarding procedures to enhance new hire integration and ensure compliance with company policies.
Maintained accurate personnel records and statistical data to ensure compliance with applicable regulations.
Conducted employee training sessions to support skill development and reinforce compliance with company policies.
Onboarding Assistant
Envision Radiology
Colorado Springs, Colorado
06.2024 - 08.2024
Developed and maintained new hire records in HRIS, coordinating mandatory training modules for effective integration.
Managed onboarding procedures for new hires, ensuring timely completion of paperwork to meet regulatory standards.
Safeguarded sensitive information through meticulous documentation handling and record maintenance.
Designed and implemented comprehensive databases, improving accessibility and organization of vital information.
Regional Recruiter
Trinity Services Group
Colorado Springs, Colorado
09.2021 - 05.2024
Worked remotely to support team collaboration and communication.
Developed and implemented recruitment strategies to attract top talent for various operational roles.
Collaborated with hiring managers to define job requirements and ensure alignment with organizational goals.
Conducted comprehensive candidate screenings, evaluating qualifications and cultural fit for Trinity Services Group.
Utilized applicant tracking systems to streamline recruitment processes and enhance candidate experience.
Staffing and Scheduling Coordinator
Lowe's
Colorado Springs, Colorado
02.2020 - 09.2021
Managed hiring processes, including job requisition initiation, candidate qualification review, interview scheduling, and offer extension, resulting in improved talent acquisition.
Analyzed customer demand patterns and constructed schedules in Kronos to maintain optimal staffing efficiency.
Achieved compliance by administering drug screenings. Enhanced hiring processes through effective initiation of background checks. Improved candidate evaluation by monitoring pre-employment screening results.
Coordinated new associate onboarding and orientation activities, streamlining paperwork process to improve onboarding experience for new hires.
Streamlined timecard reconciliation processes, monitored associate absences, and maintained detailed records for compliance and reporting purposes.
Patient Representative
UCHealth Memorial Hospital
Colorado Springs, Colorado
02.2019 - 02.2020
Resolved patient inquiries and concerns promptly, improving patient experience and retention.
Mediated, investigated, and documented patient and guest complaints, achieving effective resolutions that enhanced satisfaction.
Participated in process improvement efforts that enhanced patient and family experience, creating a more supportive healthcare environment.
Human Resources Manager
Liberty Heights
Colorado Springs, Colorado
07.2017 - 02.2019
Collaborated with executive leadership to align HR practices with legal standards, improving business performance.
Informed senior leaders on strategies for executing employee corrective actions, ensuring compliance and effective management.
Addressed and mediated employee relations challenges, prioritizing efficient conflict resolution and strict adherence to confidentiality protocols.
Led detailed internal investigations focused on addressing employee issues, promoting a culture of fairness and transparency.
Designed and executed innovative sourcing strategies to streamline recruitment processes and reduce time-to-hire.
Oversaw HR record-keeping processes to ensure compliance and improve accessibility of data.
Analyzed HR practices through detailed audits to safeguard against legal issues and ensure regulatory compliance.
Human Resources Manager
Medalion Retirement Community
Colorado Springs, Colorado
06.2015 - 06.2017
Facilitated alignment of HR practices with legal requirements, enhancing overall organizational effectiveness in collaboration with executive leadership.
Conducted audits of HR practices to identify legal risks and ensure compliance with regulations.
Executed strategic sourcing initiatives to optimize recruitment processes and reduce time-to-hire.
Addressed and resolved employee relations conflicts, prioritizing effective communication and maintaining strict confidentiality standards.
Conducted comprehensive internal investigations to resolve employee issues and foster a culture of fairness and transparency.
Developed and delivered educational content to senior leaders on best practices for executing employee corrective actions.
Managed payroll and benefits processes to enhance employee satisfaction and maintain financial integrity.
Employment Coordinator
El Paso County - Human Resources
Colorado Springs, Colorado
03.2014 - 06.2015
Coordinated with hiring departments to process job postings and advertisements, enhancing outreach to qualified candidates.
Managed statistical data collection and analysis to refine recruitment strategies and support hiring initiatives.
Oversaw personnel file management, ensuring timely updates and compliance for all county employees.
Ensured accurate and organized personnel file management to support county employee records and compliance.
Human Resource Specialist
Centura Health
Colorado Springs, Colorado
11.2009 - 06.2015
Optimized recruitment processes to enhance candidate experience and expedite time-to-hire.
Facilitated employee orientation programs that promote early engagement and long-term retention.
Managed personnel records and statistical data, ensuring compliance with regulations and accuracy.
Conducted regular HR audits to verify data integrity in personnel files, payroll records, and benefit enrollments.
Streamlined filing systems for confidential employee records, improving accessibility and operational efficiency.
Health & Social Services Clinical Coordinator/ LPN Case Manager at UnitedHealth GroupHealth & Social Services Clinical Coordinator/ LPN Case Manager at UnitedHealth Group
Intervention Services Coordinator/Clinical Case Manager at Menominee County Human ServicesIntervention Services Coordinator/Clinical Case Manager at Menominee County Human Services