Cindy Criss
Summary
Compassionate Radiologic Technologist/Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Dedicated and adaptable with a proactive attitude and the ability to learn quickly and multiple skills to offer. Specialize in patient care coordination, medical record management, and clinical procedures. Safety-focused ensuring high-quality patient care in a compassionate manner. Demonstrate strong attention to detail and effective communication skills. Experience with troubleshooting equipment.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant/Surgery Scheduler
Deaconess Women's Hospital
Newburgh, IN
06.2025 - Current
- Schedule patients for surgeries, in office procedures, appointments from referrals, check patients in/out in office.
- Prepare surgery packets, ensure all necessary pre-op testing, documentation and clearances are obtained.
- Discuss surgery instructions with patients.
- Maintain open line of communication with patients and staff.
- Efficient with EPIC.
- Collect payments and perform daily close.
- Focus on positive relationships with patients, physicians, coworkers, and hospital staff.
Radiologic Technologist/Mammographer
Ascension
Evansville, Indiana
04.2009 - Current
- Prepared and lead FDA inspections patient safety and comfort.
- Obtained optimal images focusing on patient safety and comfort.
- Lead quality control tech.
- Prepared and lead FDA inspections.
- Maintained detailed quality control records.
- Troubleshoot equipment failures and resolve according to regulations.
- Obtained detailed history, data entry, schedule patients.
- Communicated effectively with patients and support staff.
Specimen Processor
Deaconess
Evansville, Indiana
08.2010 - 10.2011
- Phlebotomy and port-a-cath blood draws.
- Processed specimens according to protocols.
- Verified patient demographics and physician orders.
- Prioritized STAT tests.
- Followed HIPAA guidelines.
- Effectively communicated with patients, support staff, and providers.
- EPIC.
Certified Medical Assistant
Digestive Care (Gastroenterology and Associates)
Evansville, Indiana
01.2007 - 04.2010
- Educated patients on prescribed medications, treatments, and procedures.
- Assisted physicians during patient examinations and procedures.
- Administered injections, medications, and vaccinations.
- Coordinated referrals to specialists or diagnostic services.
- Trained new medical assistants on office procedures and protocols.
- Prepared patients for exams by taking vital signs and recording medical histories.
Education
Certification - Medical Billing and Coding - ICD-10 CM, CPT/HCPCS
Universty of Evansville
Evansville, Indiana04.2026
Bachelor of Science (B.S.) - Radiologic and Imaging Sciences
University of Southern Indiana
Evansville, Indiana05.2012
Associate in Science (A.S.)/Certificate (ASCP) - Medical Assistant/Phlebotomy
Ivy Tech Community College
Evansville, Indiana05.2001
Skills
- GENERAL X-RAY, C-ARM
- PROCEDURE SETUP
- SCREENING/DIAGNOSTIC IMAGING
- EPIC/PACS/EMR/EHR
- QUALITY CONTROL
- PHLEBOTOMY/IV’S
- DETAIL ORIENTED AND ORGANIZED
- STRONG WORK ETHIC/DEPENDABLE
- COMPASSION/EMPATHY
- MULTITASKING ABILITIES
Education and Training
true
Volunteer Experience
- Chemo Buddies Walk
- More than Pink Walk
- American Cancer Society Walk
Timeline
Certified Medical Assistant/Surgery Scheduler
Deaconess Women's Hospital
06.2025 - Current
Specimen Processor
Deaconess
08.2010 - 10.2011
Radiologic Technologist/Mammographer
Ascension
04.2009 - Current
Certified Medical Assistant
Digestive Care (Gastroenterology and Associates)
01.2007 - 04.2010
Certification - Medical Billing and Coding - ICD-10 CM, CPT/HCPCS
Universty of Evansville
Bachelor of Science (B.S.) - Radiologic and Imaging Sciences
University of Southern Indiana
Associate in Science (A.S.)/Certificate (ASCP) - Medical Assistant/Phlebotomy
Ivy Tech Community College