Organized bilingual Surgery Scheduling Coordinator/ Certified Medical Assistant with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.
Overview
1
1
Language
1
1
Certification
21
21
years of post-secondary education
17
17
years of professional experience
Work History
Certified Medical Assistant/Surgery Scheduler
Baylor Scott & White Surgical Institute Irving
Irving, Texas
10.2017 - Current
Coordinated surgeon, anesthesia, and operating room availability for surgery dates.
Scheduled surgical appointments for general surgery patients and provider calendars.
Confirmed referrals, orders, and required documents for surgical cases.
Resolved scheduling conflicts with clinic staff and hospital departments.
Updated electronic medical records with scheduling changes and procedure notes.
Maintained confidential patient information following healthcare privacy standards.
Ordered medical supplies from approved vendors to maintain inventory within budget parameters and support uninterrupted patient care.
Facilitated pre-authorization process to secure necessary approvals for patient surgeries. for providers.
Roomed Baylor Scott & White patients and collected vital signs.
Documented histories, medications, and allergies in electronic health records.
Explained treatment procedures and physicians' instructions to enhance patient understanding and compliance.
Assisted providers with exams, procedures, and in-office surgery.
Changed dressings on wounds to prevent infection and checked for healing.
Provided patient education and answered questions regarding the surgery process.
Collected specimens and prepared lab samples for processing.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
Footcare PA
Plano, Texas
07.2009 - 10.2017
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted provider during foot and ankle procedures.
Perform foot and ankle x-ray
Collected vitals and updated medical histories in EMR.
Collected samples from patients for laboratory testing purposes.
Cleaned and sterilized instruments and treatment rooms.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
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