Cindy Croft
Lake Forest,CA
Summary
Organized Office Manager for cosmetic surgery practice with noted experience in administrative management and scrub technician duties Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player and also works well independently to cover front and back office duties. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
Work History
Medical Office Manager
Cosmetic Surgery & Laser Center
05.2020 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Renegotiated vendor service contracts saving overhead costs by more than $500 monthly
- Reorganized office to take inventory of supplies, find equal quality lower cost supplies to reduce overhead costs and cut printing costs, effectively saving practice.
- Facilitated many upgrades to OR bringing ASC into compliance
Caregiver, Special Needs
Private Care
01.2018 - 03.2021
- Assisted client with daily living needs, personal hygiene and general wellness, increased physical abilities through one on one strength training giving ability to perform more physical tasks
- Provided physical assistance with daily needs and household chores and errands to establish daily routines
Commercial Real Estate Appraisal
Southwest Appraisal, Inc.
03.2010 - 12.2017
- Performed physical property inspection of office, industrial, retail, hotels, multifamily, land and special use properties including interior & exterior inspections, measuring buildings, photographing properties and documenting the surroundings properties.
- Interviewing property owners and real estate professionals for current market information & trends s
- Produced narrative reports and performed investment analysis for both sales and income approach
- conducted sale and rent surveys shared with office personal to save time
Medical Office Administrator
Ironstone Medical Clinic
02.2012 - 05.2013
- Assist in Urgent Care Certification
- Administer DOT Drug screenings
- Oversaw physical reorganization and cleanup of facility
- Oversaw interns and employees on day to day duties
- Rewrote old outdated intake forms in electronic format.
- Completed bi-weekly payroll for 6 employees
- Devised appointment schedules for 20-25 treatment appointments each day
Commercial Real Estate Appraiser
Appraisal Pacific, Inc
02.2006 - 12.2009
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Researched land, property and market values to complete estimations.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Completed appraisals on various commercial industrial, office & retail properties, supporting property transactions or for legal purposes.
Education
High School Diploma -
Rangiora High School
New Zealand12.1991
Associate of Science - Health Sciences
Lincoln University
Christchurch, New ZealandSkills
- Documentation and control
- Excellent Communication
- Analytical and Critical Thinking
- Policy and procedure modification
- Setting up and operating equipment
- Pre-surgical preparation
- Medication Administration
- Pre- and post-surgical patient Care
- Suture removal
- BLS
- Proficiency Sterilization
- Certified Blood Borne Pathogens
- Certified DOT Hazard Waste Handling
Timeline
Medical Office Manager
Cosmetic Surgery & Laser Center
05.2020 - Current
Caregiver, Special Needs
Private Care
01.2018 - 03.2021
Medical Office Administrator
Ironstone Medical Clinic
02.2012 - 05.2013
Commercial Real Estate Appraisal
Southwest Appraisal, Inc.
03.2010 - 12.2017
Commercial Real Estate Appraiser
Appraisal Pacific, Inc
02.2006 - 12.2009
High School Diploma -
Rangiora High School
Associate of Science - Health Sciences
Lincoln University
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