Cindy Eubanks
Idaho Falls,ID
Summary
Organized, dependable and a self starter, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent communication and customer service skills.
Overview
10
10
years of professional experience
Work History
Producer
Infanger Insurance
07.2015 - Current
- Provided detailed information about company insurance products.
- Followed up promptly with interested clients to close sales.
- Set up policies and completed all documentation.
- Provided coverage option information to assist clients in protecting assets.
- Completed continuing education courses to gain additional insurance industry knowledge.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Regional Area Manager
Idaho Recognition Products
09.2016 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
Receptionist
Idaho Foot And Ankle Center
09.2013 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Confirmed appointments, communicated with clients, and updated client records.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered phone promptly and directed incoming calls to correct offices.
- Helped patients complete necessary medical forms and documentation.
Education
Bachelor of Science - Fashion Merchandising/Marketing
Utah State University
Logan, UTSkills
- Client Account Management
- Executive Management Support
- Quotes and Sales
- Critical Thinking
- Computerized Maintenance Management Systems
- Medical Records Management
- Office Supplies and Inventory
- Problem-Solving Ability
- Customer Service
Timeline
Regional Area Manager
Idaho Recognition Products
09.2016 - Current
Producer
Infanger Insurance
07.2015 - Current
Receptionist
Idaho Foot And Ankle Center
09.2013 - 08.2014
Bachelor of Science - Fashion Merchandising/Marketing
Utah State University
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