Cindy Felonk

• Demonstrated and explained use of different beauty products to educate customers.
• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Sanitized makeup tools to avoid spread of infection.
• Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Sanitized makeup tools to avoid spread of infection.
• Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
• Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
• Demonstrated and explained use of different beauty products to educate customers.
• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.

• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Sanitized makeup tools to avoid spread of infection.
• Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
• Demonstrated and explained use of different beauty products to educate customers.
• Scheduled onsite and offsite makeup appointments for clientele.
• Applied makeup in accordance with clothing style.
• Increased customer loyalty through exceptional service and tailored makeup applications.
• Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
• Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.

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• Implemented inventory management strategies to optimize stock levels.
• Streamlined documentation processes to support accurate record-keeping.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
• Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Worked with customers on make-up applications and teaching them proper techniques with product and tools

• Boosted customer satisfaction by providing personalized beauty consultations and product recommendations.
• Assisted customers in selecting appropriate skincare routines tailored to their specific needs, resulting in higher satisfaction rates among clientele.
• Streamlined operations by creating efficient scheduling systems that maximized employee productivity while reducing labor costs.
• Resolved customer complaints promptly and professionally, maintaining a positive image of the company despite any issues encountered during their visit.
• Fostered a positive work atmosphere within the team by consistently demonstrating leadership skills while encouraging open communication amongst colleagues.
• Managed inventory levels, ensuring optimal stock availability and minimizing product waste.
• Successfully implemented cross-selling techniques by recommending complementary products during client consultations which led to increased average transaction values.
• Maintained detailed records of sales transactions along with accurate documentation regarding client preferences in order to provide consistent services during future visits.
• Collaborated with vendors to secure exclusive products, enhancing the cosmetic counter''s offerings.
• Maintained accurate inventory and sales records for department.
• Demonstrated products with make-up applications and educating customers with proper techniques and tools

• Resolved customer complaints for improved store reputation and loyalty.
• Motivated staff to achieve store goals for enhanced sales productivity.
• Analyzed sales trends to adjust inventory orders for improved turnover.
• Analyzed sales data for strategic planning and resource allocation.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

• Collaborated with vendors to secure exclusive products, enhancing the cosmetic counter''s offerings.
• Actively participated in ongoing training sessions to remain updated on the latest industry trends, product innovations, and sales techniques relevant to our cosmetics counter operations.
• Implemented visual merchandising strategies to attract customers and showcase top-selling products effectively.
• Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
• Successfully implemented cross-selling techniques by recommending complementary products during client consultations which led to increased average transaction values.
• Managed inventory levels, ensuring optimal stock availability and minimizing product waste.
• Increased brand awareness through effective communication of product benefits during consultations with clients seeking advice on various cosmetic items available at our counter.
• Resolved customer complaints promptly and professionally, maintaining a positive image of the company despite any issues encountered during their visit.
• Maintained a clean and organized work environment, promoting safety and professionalism for both staff and customers.
• Assisted customers in selecting appropriate skincare routines tailored to their specific needs, resulting in higher satisfaction rates among clientele.
• Maintained detailed records of sales transactions along with accurate documentation regarding client preferences in order to provide consistent services during future visits.
• Boosted customer satisfaction by providing personalized beauty consultations and product recommendations.
• Increased sales revenue by creating and implementing promotional events and product launches.
• Maintained accurate inventory and sales records for department.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Demonstrated proper techniques on clients with make-up applications and spa events for color and skincare educating them on products and tools

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.

• Maintained a high level of design quality across all projects, resulting in numerous industry awards and recognition.
• Elevated brand recognition by developing innovative and visually compelling marketing campaigns.
• Mentored junior designers, providing guidance and support to foster professional growth and development.
• Directed creative teams for successful product launches, ensuring cohesive visual storytelling across all channels.
• Improved client satisfaction by delivering high-quality design solutions within tight deadlines.
• Streamlined design processes for increased efficiency, resulting in faster project turnaround times and reduced costs.
• Enhanced company''s market presence with well-executed branding strategies, elevating the overall corporate image.
• Cultivated strong relationships with clients through effective communication and collaboration during the creative process.
• Led brainstorming sessions to generate innovative ideas for advertising campaigns, fostering a creative and collaborative work environment.
• Developed comprehensive style guides to maintain consistent brand identity across multiple platforms.
• Presented campaign concepts persuasively to key stakeholders, securing approval for implementation.
• Managed budgets and resources effectively while overseeing multiple projects concurrently, ensuring timely completion without sacrificing quality.
• Collaborated with cross-functional teams to ensure seamless integration of art direction into marketing initiatives.
• Contributed to creative process through original ideas and inspiration.
• Worked with creative teams to develop concept designs for campaigns that resonated with target audiences.
• Directed photo shoots for print and digital media, reviewing each element against client standards and expectations.
• Monitored progress of projects, keeping on schedule and within budget.
• Oversaw implementation of editing, color correction and other post-production processes.
• Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
• Managed workloads of designers, illustrators and other team members to optimize productivity and timeliness of task completion.
• Wrote creative briefs and coached copywriters to develop compelling content.
• Utilized industry-standard software to design layouts and create storyboards for visual presentations.
• Carefully prepared design layouts into prepress files for offset, web and digital printing.

• Collaborated with marketing teams to align design strategies with campaign goals.
• Created engaging graphics for marketing materials to enhance brand visibility.
• Established brand guidelines by researching market trends and competitor analysis.
• Managed multiple design projects by prioritizing tasks and meeting deadlines.
• Utilized design software to create high-quality graphics and illustrations.
• Developed creative design for print materials, brochures, banners, and signs.
• Conceptualized creative designs for print materials, banners, and signs.
• Created digital image files for use in digital and traditional printing methods.
• Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.
• Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
• Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
• Completed final touches for projects such as images sizes and font selection.
• Met with customers to present mockups and collect information for adjustments.
• Completed final touches for projects before rollout.
• Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
• Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
• Researched industry trends to stay current on best practices in graphic design.
• Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations.
• Elevated customer satisfaction by personalizing graphic design solutions.
• Enhanced brand visibility by designing innovative marketing materials.
• Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
• Created logos, illustrations and typography for various organizations.
• Created original artwork for range of print, web and video projects.
• Applied color theory and composition techniques to construct appealing designs.
• Created artwork for product packaging and promotional materials.
• Developed original designs for print media, magazines and newspapers.
• Utilized typography techniques to create compelling designs.
• Worked with clients to gather and define requirements, establish scopes, and manage project milestones.