Cindy Florian
San Jose,California
Summary
Experienced professional with background in dental practice management, customer expertise, and educational background. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Silicon Valley Endodontics And Microsurgery
06.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Associate
IN N Out Burger
03.2022 - 12.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Aeropostale
01.2022 - 12.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Associate
Jack N The Box
06.2020 - 08.2022
- Managed customer relations through communication and helpful interactions.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Education
Associate of Science - Political Science
De Anza College
Cupertino, CA06.2025
High School Diploma -
Andrew P. Hill High School
San Jose, CA05.2023
Skills
- Professionalism and Etiquette
- Office Administration Duties
- Customer Engagement
- Cash Handling
- Flexible Schedule
- New Hire Training
- Product Merchandising
- Research abilities
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
Silicon Valley Endodontics And Microsurgery
06.2023 - Current
Associate
IN N Out Burger
03.2022 - 12.2024
Associate
Aeropostale
01.2022 - 12.2022
Associate
Jack N The Box
06.2020 - 08.2022
Associate of Science - Political Science
De Anza College
High School Diploma -
Andrew P. Hill High School
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