KRISTEN HUYNH
San Francisco,CA
Summary
Results-driven professional with extensive experience in customer service. Proven ability to multitask and solve problems effectively while fostering a positive team environment. Strong commitment to workplace safety and cleanliness, enhancing customer experiences. Exceptional interpersonal skills with a focus on improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Silicon Valley Endodontics and Microsurgery
Sunnyvale, CA
08.2025 - Current
- Maintained sterilization protocols for equipment and work surfaces to ensure safety.
- Collaborated with dental team to streamline workflow and enhance patient comfort.
- Prepared treatment rooms by organizing tools and ensuring necessary supplies were available.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Updated patient records with new data and treatment information.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Crew Team Member
Cold Stone Creamery
Daly City, USA
03.2022 - Current
- Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously including helping other departments.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Mastered communication and customer service skills while interacting with customers, co-workers, and management.
- Completed all store opening and closing procedures.
- Maintained cleanliness of store premises at all times through proper sanitation practices.
- Ensured accuracy of orders by verifying product descriptions, prices quantities, before checkout process was complete.
- Displayed exceptional multitasking capabilities when handling various duties simultaneously.
- Adapted well to rapidly changing situations while remaining focused on achieving desired results.
- Assisted customers with questions related to products or services offered by the company.
- Developed advanced problem solving abilities by quickly resolving customer complaints or issues.
- Trained new employees regarding company policies and food preparation procedures.
- Utilized strong leadership skills to ensure crew members worked safely and efficiently while fostering a positive work environment through feedback and guidance on job performance.
Education
Bachelor of Science - Nursing
06-2028
Skills
- Customer care
- Relationship selling
- Team collaboration
- Trial close
- Networking
- Prospecting
- POS system operations
- Negotiating
- Marketing
- Sales expertise
- Proficient in Vietnamese
- Attention to detail
- Money handling
- Interpersonal and written communication
- WPM average 70-80
Timeline
Dental Assistant - Silicon Valley Endodontics and Microsurgery
08.2025 - Current
Crew Team Member - Cold Stone Creamery
03.2022 - Current
San Francisco State University - Bachelor of Science, Nursing
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