Summary
Overview
Work History
Education
Skills
Timeline
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CINDY NICOLE FOSTER

Summary

SUMMARY PROFILE Experienced Scrum Master/TPM with a demonstrated history of working in retail, media and the financial services industry. Skilled in Digital Strategy, Customer Relationship Management (CRM), Management and Leadership. Strong program and project management professional with a Certificate Program focused in Essential of Project Management and completion of Scrum Master Certificate and Certified as a Scrum Professional.

Overview

10
10
years of professional experience

Work History

Software Program Manager

Weber Inc
, NY
08.2021 - 10.2023
  • Highlight - Launched Weber Connect App in 2023
  • Lead and manage all day-to-day operational and tactical aspects of multiple implementation projects
  • Work closely alongside the Engineering Program Manager to ensure ongoing hardware, software alignment
  • Consult with other Program Managers and Engineering Managers to ensure that the software schedules and calendars are accurate and updated, and work prioritized appropriately
  • Worked on localization for the new Weber Connect App which launched in 2023
  • Collaborated with localization vendor to ensure all strings were ready for release
  • Bridge the understanding gap within and between cross-functional teams, including engineering, design, and marketing
  • Bring a creative approach to product planning and resource allocation to solve dependency & sequencing issues
  • Organize and attend relevant team meetings and events and distribute follow-up notes to all stakeholders
  • Assist with management of updates for beta testers and customers and ensure coordinated feature releases
  • Ensure that all assets for training, communication, and explanation of processes, roadmaps, etc
  • Are kept well-organized and accessible, and contribute new materials as needed
  • Collaborate with design and marketing teams to help projects move through the work stages, ensuring approvals are documented and appropriate assets are created for the development team
  • Regularly refresh the software team’s understanding of priorities, roadmap, progress, and risks
  • Understand and communicate complex, technical, engineering issues
  • Continually raise the bar for June's standard of shipping well-architected, robust, scalable and testable code.

Technical Program Manager

Disney Streaming Service
New York, NY
04.2016 - 08.2021
  • Launched the Disney Streaming App & NHL Website, for Product, QA, Design and Internal Stakeholders for supporting web, mobile and other internal application projects
  • Facilitate Scrum of Scrum meeting, to provide leadership the status update on feature development content dependencies
  • Ensure that localization was implemented for the app before release to consumers
  • Supported Product Owner by facilitating intra-team dynamics with respect to priorities and scope
  • Represent teams in the Scrum of Scrum meetings shared information from the meeting back to the team
  • Assisted team with making appropriate commitments through story selection, sizing and task definition, development and maintenance of team standards, tools and best practices which lead to 20% reduction in development time
  • Work closely with the client to ensure that all the user stories are updated with the acceptance criteria, vision statement and goals
  • Tracks and manages dependencies, across multiple projects; leads escalation processes to make issues visible to stakeholders and leadership; drives resolution of dependency issues through the process
  • Owns overall project communications, escalates risks and manages the issue resolution process
  • Implements standards, processes & practices, project status reporting and resource management methodologies that ensures projects are delivered against expectations, on schedule and on budget
  • Maintain communication with stakeholders by creating status reports on a project-by-project basis.

Consumer Mobile Program Manager

Bloomberg LP
New York, NY
08.2013 - 04.2016
  • Highlight – Launched Bloomberg: Business News Daily App
  • Lead programs using both agile and traditional project management methodologies
  • Manage all mobile projects of medium to large scale through all sprints/iterations and phases of the project
  • Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings
  • Track and communicate team velocity and sprint/release progress with, and to all affected teams and management
  • Determine and remove obstacles that may interfere with the ability of the teams to deliver assigned goals
  • Promote a collaborative team environment that fosters creativity and innovation
  • Facilitate discussion and conflict resolution
  • Lead and direct the project team to remain on schedule and on budget
  • Management of change requests and the impact on project schedules
  • Assist in defining and deploying new processes and in facilitating the continuous improvement of existing processes.

Education

Master - undefined

Central Michigan University

Bachelor of Science - Computer Science

St. John’s University

Certificate in Essential of Project Management - undefined

Villanova University

Scrum Master Certificate Program/ Certified Scrum Product Owner/ Certified Scrum Professional - License 618652Foundations of Cybersecurity – Google Certification - undefined

Skills

TECHNICAL SKILLSundefined

Timeline

Software Program Manager

Weber Inc
08.2021 - 10.2023

Technical Program Manager

Disney Streaming Service
04.2016 - 08.2021

Consumer Mobile Program Manager

Bloomberg LP
08.2013 - 04.2016

Master - undefined

Central Michigan University

Bachelor of Science - Computer Science

St. John’s University

Certificate in Essential of Project Management - undefined

Villanova University

Scrum Master Certificate Program/ Certified Scrum Product Owner/ Certified Scrum Professional - License 618652Foundations of Cybersecurity – Google Certification - undefined

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CINDY NICOLE FOSTER