Cindy Greer

• Nurtured children's development through structured play and educational activities.
• Established routines promoting safety, health, and well-being for children.
• Engaged with parents to discuss children's progress and address concerns.
• Implemented age-appropriate learning materials to enhance cognitive growth.
• Coordinated daily schedules ensuring smooth transitions between activities.

• Inputted information from customer calls and onsite service visits into the current company's system using Pega, Service Bench and Care Central
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and
• improve customer satisfaction
• Planned and executed data analysis of all system flat rate sheets to provide relative insight to interpretation while building improved relation among service advisors and field service managers
• Provided onsite training to new team members and assistance to other teams as needed
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Monitored multiple databases to keep track of and assist with company clientele
• Proactively identified and solved complex problems impacting operations management which drive results
• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Resolved conflicts and negotiated agreements with service centers n order to reach win-win solutions to service delays, authorizations and orders.
• Was on family medical leave when company downsized and ultimately closed . This situation eliminated my position .

• Reviewed contents to check receiving complete orders
• Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs
• Monitored and counted food stock and supplies to reorder on time
• Prepared large batches of pastries, breads and confections according to standard recipes
• Resolved customer concerns and relayed relevant information to supervisor
• Kept customer and food preparation areas clean and well-organized for maximum efficiency
• Completed opening, closing and shift change tasks to promote store efficiency

Verified orders and bagged items for easy transport

Left this position to accept employment with Asurion for better pay and full time employment

• Helped patients with admissions process and adhered to state and federal laws
• Completed secretarial tasks such as faxing, bookkeeping and accurate document filing
• Maintained contact with prospective clients, discharge planners and out patient services
• Handled insurance claim duties and verified that each met standards of admissions
• Processed admissions applications and medical records
• Assisted patients with incoming preliminary paperwork and helped patients complete paperwork for departure
• Organized and participated in health fairs to raise awareness of organization's mission and services
• Collaborated with medical and program directors to establish and execute policies and procedures for 183-bed psychiatric and rehabilitation facility