Summary
Work History
Education
Skills
Certification
Work Availability
Languages
Quote
Timeline
AccountManager
Cindy Hernandez Gonzalez

Cindy Hernandez Gonzalez

Miami,FL

Summary

Detail-oriented and compassionate professional with extensive experience in behavioral health, education, and community management. Proven ability to implement effective strategies and programs that enhance individual and group performance. Bilingual communicator skilled in fostering positive relationships and achieving organizational goals.

Work History

Registered Behavior Technician (RBT)

Hernandez Mental Health
Miami, FL
07.2021 - Current

- Implement treatment plans and collect data on skill acquisition and behavior reduction.
- Apply feedback and training on ABA job performance from lead BCBA or BCaBA.
- Provide behavior support inside and outside the home or classroom when applicable.

Para Behavior

Gulfstream Elementary School
Miami, FL
12.2023 - Current

- Align with school-wide behavior strategies and support classroom management.
- Work individually with students and in small groups to reinforce appropriate behavior and facilitate social interactions.
- Observe and record data on student behavior, sharing insights with educators.
- Assist with routine student supervision during activities and emergencies.

Founder and General Coordinator

BAC Matanzas Esperanza Atenas
Miami, Florida
08.2020 - Current

- Manage public relations and media communication effectively.
- Generate reports and maintain departmental records in the company database.
- Oversee project logistics and manage scheduling and appointments.

Administrative Assistant

Refri Gianmar LLC
Miami, FL
07.2023 - 12.2023

- Schedule mixer trucks for efficient utilization while addressing customer needs.
- Generate accurate delivery tickets and communicate orders with drivers and managers.
- Maintain effective communication with customers regarding their orders and special requests.

Spokesperson Representative

CVC Network of Mesoamerica And The Caribbean
Matanzas, Matanzas
02.2020 - 05.2023

- Promoted organizational messages through media channels and public speeches.
- Engaged with media professionals to cultivate a positive public perception and produce educational materials.

Marketing Manager

Economia y Planificacion Matanzas Enterprise
Matanzas, Matanzas
12.2021 - 04.2023

- Enhanced brand awareness and managed marketing campaigns.
- Developed comprehensive brand messaging and promotional strategies based on market trends and audience insights.

Digital Communications Specialist

Municipal Government of Matanzas
Matanzas, Matanzas
04.2020 - 04.2023

- Managed internal communications and developed engaging communication strategies.
- Organized public relations events to promote community engagement.

Tour Guide

Gaviota Tours Varadero
Matanzas, Matanzas
09.2016 - 04.2023

- Educated visitors about tour features and destinations while enhancing guest experiences.
- Developed interesting programming to engage and entertain tour guests.

Translation, Interpreter and On-Ground Coordinator

Caribbean Goodwill Tours
Matanzas, Matanzas
02.2016 - 04.2023

- Translated various documents and provided real-time interpretation for clients.
- Recruited and trained staff while implementing a mentoring program for engagement and satisfaction.

General Manager

Mi Corazon Toca Tu Puerta
Matanzas, Matanzas
08.2015 - 04.2023

- Directed community sociocultural projects focused on assisting children with disabilities.
- Collaborated with specialists to implement therapeutic programs for children with ASD.

University Professor

University of Matanzas
Matanzas, Matanzas
09.2016 - 06.2017

- Facilitated classroom discussions and utilized diverse teaching methodologies to engage students.
- Developed course syllabi and instructional plans in line with course objectives.

Education

Diploma Program - Business Marketing And Management

José Smith Comas Tourism School
Varadero, Matanzas, Cuba
07.2018

Bachelor of Arts - Language Interpretation And Translation

University of Matanzas
Matanzas, Cuba
07.2017

Master of Science - Psychology Aplied Behavior Analysis (ABA)

Walden University
Minneapolis, MN
08.2024 - Current

Skills

- Behavior Analysis & Support

- Data Collection & Analysis

- Public Speaking & Communication

- Marketing Strategy Development

- Project Management

- Customer Relations

-Microsoft Office

-Special education

-Tutoring

- Multitasking Abilities

Certification

Certified in “Tourism and environment”, University of Matanzas given by the PhD Luc Jules J. Hens del Flemish Institute for Technological Research, Belgium - September, 2016

Certified in Popular Education , Matanzas Curator Office - December, 2020

Certified in Microsoft Office Suite, Joven Club, June, 2021

Certified in Communication, content creation and Social Networks, CIERIC - July, 2021

RBT Certification, March 2024 to March 2025

Adult, child and baby First Aid/CPR/AED Certification, April 2024 to April 2026

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Full Professional
French
Elementary

Quote

" It always seems impossible until it´s done "
Nelson Mandela

Timeline

Master of Science - Psychology Aplied Behavior Analysis (ABA)

Walden University
08.2024 - Current

Para Behavior

Gulfstream Elementary School
12.2023 - Current

Administrative Assistant

Refri Gianmar LLC
07.2023 - 12.2023

Marketing Manager

Economia y Planificacion Matanzas Enterprise
12.2021 - 04.2023

Registered Behavior Technician (RBT)

Hernandez Mental Health
07.2021 - Current

Founder and General Coordinator

BAC Matanzas Esperanza Atenas
08.2020 - Current

Digital Communications Specialist

Municipal Government of Matanzas
04.2020 - 04.2023

Spokesperson Representative

CVC Network of Mesoamerica And The Caribbean
02.2020 - 05.2023

Tour Guide

Gaviota Tours Varadero
09.2016 - 04.2023

University Professor

University of Matanzas
09.2016 - 06.2017

Translation, Interpreter and On-Ground Coordinator

Caribbean Goodwill Tours
02.2016 - 04.2023

General Manager

Mi Corazon Toca Tu Puerta
08.2015 - 04.2023

Diploma Program - Business Marketing And Management

José Smith Comas Tourism School

Bachelor of Arts - Language Interpretation And Translation

University of Matanzas
Cindy Hernandez Gonzalez