Cindy Herrera
Seguin,TX
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
A dedicated custodial professional prepared for leadership responsibilities in maintaining facility cleanliness and safety. Proven expertise in managing and training custodial staff, ensuring compliance with sanitation standards, and addressing maintenance issues promptly. Known for fostering team collaboration and adapting to changing needs to achieve high-quality results.
Overview
32
32
years of professional experience
Work History
Lead Custodian
Seguin
07.2023 - 04.2026
- Supervised custodial team to ensure adherence to cleaning protocols and safety standards.
- Trained new custodial staff on best practices, equipment usage, and safety procedures.
- Monitored inventory levels of cleaning supplies, ensuring timely reordering to prevent shortages.
- Conducted inspections of facilities to identify areas needing attention and improvement.
Store Manager
Murphy USA
09.2019 - 05.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Store Manager
Dairy Queen
01.2017 - 02.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Protected store from loss or theft by setting and enforcing clear security policies.
Commercial Sales Manager
AutoZone
03.2009 - 09.2016
- Led cross-functional teams to optimize customer engagement and drive revenue growth.
- Collaborated with marketing to design promotional campaigns that increased brand awareness and sales volume.
- Collaborated with inventory teams to optimize stock levels and reduce excess inventory.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Managed accounts to retain existing relationships and grow share of business.
Store Manager
McDonald's Restaurant
03.1994 - 11.2003
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Mccollum High School
San Antonio, TXSkills
- Sales Strategies
- Financial Statement Review
- Payroll Management
- Policy Development and Enforcement
- Policies and Procedures
- Store Merchandising
- Team management
- Maintenance scheduling
- Facility preparation
- Communication
- Strong work ethic
- Multitasking Abilities
Timeline
Lead Custodian
Seguin
07.2023 - 04.2026
Store Manager
Murphy USA
09.2019 - 05.2022
Store Manager
Dairy Queen
01.2017 - 02.2019
Commercial Sales Manager
AutoZone
03.2009 - 09.2016
Store Manager
McDonald's Restaurant
03.1994 - 11.2003
High School Diploma -
Mccollum High School