Goal-oriented individual, with a pleasant personality and a tenacity that knows no restrictions.A myltitasking manager considered highly ambitious, willing to meet or exceed in mu goals, while helping others to achieve their goals..
Work History
Community Living Service
9 Years
GT Independents | 07.2017 - Current
Assisted individuals in achieving goals through community activities, budgeting, shopping, housekeeping, and personal achievements.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Prison Program Manager
7 Years 2 Months
Paws With A Cause | 04.2019 - 06.2026
Oversaw operations across eight prisons in Michigan. Trained two hundred inmate handlers in dog training techniques for Paws With A Cause. Created educational opportunities for inmate handlers to enhance their knowledge in dog training and grooming.
Led program development for service dog training initiatives, enhancing operational efficiency and participant engagement.
Coordinated cross-functional teams to ensure alignment on project goals and timelines, fostering collaborative environments.
Implemented quality assurance protocols for service delivery, improving client satisfaction through consistent outcomes.
Owner, Manager
31 Years 5 Months
All Star Grooming & Training | 08.1994 - 01.2026
Managed daily operations, finances, staff, and customer service to ensure smooth business functioning. Groomed dogs and cats using proper techniques., and trained others to groom.
Established operational procedures to enhance grooming and training services.
Developed and implemented staff training programs to improve service quality.
Managed client relationships to ensure satisfaction and retention.
Manager
2 Years 10 Months
Hot N Now | 03.1992 - 01.1995
Hired and managed several staff members, created weekly work schedules, and inventoried supplies weekly.
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Implemented process improvements to enhance team performance and productivity.
Trained and mentored staff, fostering a collaborative work environment.
Manager
8 Years 6 Months
Ponderosa | 09.1983 - 03.1992
Managed staff members, created weekly work schedules, and inventoried supplies weekly.
Oversaw daily operations ensuring high standards of customer service and product quality.
Developed training programs enhancing team skills and operational efficiency.
Implemented inventory management systems reducing waste and improving stock accuracy.
Education
Associate Degree - Business Management
Muskegon Business College | Muskegon, MI | 01-1986
(Baker)
Grooming Certificate - Dog grooming
Paragon School of Grooming | Jenison, MI | 01-1994
Educated to groom AKC breeds, and mixed breeds. AKC dog standards, general appearance, colors, gait, and temperament.
Skills
Microsoft knowledge
training staff
training dogs
grooming dogs
health and wellness of dogs. Work well with others so I can continue to learn while helping others to learn.