Dedicated daycare assistant with extensive experience in cleaning and sanitizing, toddler care, and health and safety. Committed to creating nurturing environments for young children.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Bright Beginners
Broadview Heights, OH
03.2011 - Current
Maintained a clean and safe environment, adhering to health and safety regulations for young children.
Monitored children's behavior, providing guidance to promote social skills and emotional growth.
Collaborated with team members to implement effective classroom management strategies and improve daily operations.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Enforced rules and managed behavior through developmentally appropriate discipline.
Customer Service Representative
Cruisin' Gratiot
Eastpointe, MI
01.2003 - 06.2006
Collaborated with cross-functional teams to address operational challenges, enhancing customer experience initiatives.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
After School Care Assistant
St. Peter's Lutheran Church and School
Eastpointe, MI
08.1998 - 06.2003
Facilitated communication between parents and staff regarding children's progress and needs.
Developed strategies to improve student engagement during before and after school programs.
Enhanced parent satisfaction by addressing concerns promptly, professionally, and compassionately.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Body Shop and Rental Car Office Manager
Jim Riehl's Chrysler Car Dealership
Roseville, MI
09.1984 - 04.1988
Managed daily office operations to ensure efficient workflow and optimal team collaboration.
Coordinated scheduling for service appointments, maximizing technician availability and customer satisfaction.
Oversaw inventory management processes, maintaining accurate records of supplies and equipment.
Implemented process improvements that streamlined administrative tasks and enhanced overall productivity.