Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cindy  Kemper

Cindy Kemper

Management
Spring Grove,Pennsylvania

Summary

Senior Supervisor skilled in Area of expertise and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr Supervisor

Chuckecheese
York, PA
04.2021 - Current
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Identified underperforming areas and implemented effective process improvements.
  • Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Manager

McDonald's
Hanover , PA
05.2014 - 06.2022
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Business -

Spring Grove Area High School
Spring Grove, PA

Skills

Compliance understanding

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Certification

Food Safety

Timeline

Food Safety

08-2021

Sr Supervisor

Chuckecheese
04.2021 - Current

Manager

McDonald's
05.2014 - 06.2022

Business -

Spring Grove Area High School
Cindy KemperManagement