Cindy Leyva
Generalist
Fort Stockton,TX
Summary
Professional committed to integrity and work ethics. Prepared for clerical roles requiring strong organizational skills and attention to detail. Known for efficient handling of administrative tasks and effective communication in Bilingual Spanish/English languages. Collaborative team player who adapts to changing needs and ensures accurate documentation.
Overview
20
20
years of professional experience
Work History
Custodial Services
PepsiCo
06.2023 - Current
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
- Ensure spaces are prepared for by taking out trash, tidying furniture and dusting surfaces.
- Sweep and mop, polish (wax) floors and vacuum carpets.
- Wash and sanitize toilets, sinks and restock disposables.
- Secure facilities after operating hours by locking doors.
Correctional Officer IV
Texas Department Of Criminal Justice
03.2016 - 11.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
CNA
Pecos County Memorial Hospital
10.2014 - 08.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
Correctional Officer
Texas Department Of Criminal Justice
01.2013 - 08.2015
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared reports to document incidents and violations.
- Documented inmate behavior and activities in logbooks.
- Conducted routine and emergency head counts.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Coordinated with other law enforcement personnel to exchange information.
- Responded to inquiries from inmates and other members of public.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
CNA
Focused Care
01.2012 - 01.2013
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Correctional Officer
Texas Department Of Criminal Justice
01.2005 - 10.2010
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Ensured security of facility perimeter by conducting routine patrols.
- Investigated and responded to incidents of inmate misconduct.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Supervised inmates during meals, recreation and other activities.
- Prepared reports to document incidents and violations.
- 2009 Recreation Oversight Officer
- 2009 Managed the Department of Offender Grievances for both Lynaugh and Fort Stockton-N5.
- 2009 Assisted both LH/N5 for accreditation of American Correctional Association (ACA)
- 2010 Safe Prisons Officer.
Education
Associate of Arts - Criminal Justice
University of Phoenix
OnlineNo Degree - Nursing
Texas Tech University Health Sciences Center
Health.edu04-2015
Certificate - Nursing
Midland College/WRTTC
Fort Stockton, TX04-2011
Skills
- Clinical documentation
- Multitasking and organization
- Database entry
- Documentation and recordkeeping
- Typing speed
- Customer service
- Phone etiquette
- Phone call handling
- Email correspondence
- Office machine operation
- Time management
- Dispatch Radio communication
Accomplishments
- Promoted to Level IV Corrections Officer after 10 years of employment.
- Certificate of Appreciation 2009. In recognition of valuable contributions to fostering and maintaining an ethical environment for the Agency and for the completion of the Interactive Ethics Training.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Software
Adobe Photoshop
Microsoft Works
Microsoft Word
Quarks Express
Microsoft M365
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Believe you can and your halfway there"
Theodore Roosevelt
Certification
- CNA - Certified Nursing Assistant
Interests
Family
Sports
Reading
Outdoor Activities
Art
Timeline
Custodial Services
PepsiCo
06.2023 - Current
Correctional Officer IV
Texas Department Of Criminal Justice
03.2016 - 11.2020
CNA
Pecos County Memorial Hospital
10.2014 - 08.2015
Correctional Officer
Texas Department Of Criminal Justice
01.2013 - 08.2015
CNA
Focused Care
01.2012 - 01.2013
Correctional Officer
Texas Department Of Criminal Justice
01.2005 - 10.2010
Associate of Arts - Criminal Justice
University of Phoenix
No Degree - Nursing
Texas Tech University Health Sciences Center
Certificate - Nursing
Midland College/WRTTC
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