Cindy Lorena Guevara
Santa Clarita,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development.
Overview
22
22
years of professional experience
Work History
Operations Executive
Bailing Out Bentley
12.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Drove team engagement to achieve aggressive company targets.
- Tended to urgent correspondence to facilitate communication or resolution.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Volunteer
Casts of the Studios, The Forgotten Dog Rescue
01.2020 - Current
- Assisted with over 50 special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running over 50 events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Personal Assistant, Front Desk Manager
Mehrin Glam
Sherman Oaks, California
02.2014 - 02.2017
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Identified needs and coordinated plans for travel and out-of-town functions.
Medical Records Clerk
Express Medical Records Review and Reporting, LLC
03.2012 - 01.2014
- Responsible for organizing and maintaining patient's medical records, including personal information, medical history and billing records
- Ensure that the records are being managed according to industry standards
- Confirm with physicians or other medical personnel that the records are complete and correct
- Retrieve patient medical records for physicians, technicians, or other medical personnel
- Protect the security of medical records to ensure that confidentiality is maintained
- Review records for completeness, accuracy, and compliance with regulations
- Speak to patients regarding their medical history
- Retrieve vital information from patients to complete their workman’s compensation submission
Customer Service/Receptionist
American Supply
01.2012 - 03.2012
- Attended phone calls, concluded the nature of calls and assisted callers to the proper department
- Responsible for printing invoices, memos and other correspondence
- Kept detailed messages from the person called upon, containing name, call timing and business nature
- Accepted and distributed messages and mails to proper departments and employees
- Excellent interpersonal, communication and customer service skills
- Superb time management skill
- Processed payments by cash, credit card, and checks
Receptionist/Historian
Dr. Glenn Marshak
01.2011 - 07.2011
- Responsible for taking patient medical histories
- Incorporating medical records into history
- Scheduled medical appointments electronically
- File, fax, and answer telephones regarding medical issues
- Bilingual English/Spanish required
Receptionist/File Clerk
Law offices of John Altieri
02.2010 - 10.2010
- Filing and producing new files and meetings new potential clients
- Database entry and word process and arranging the medical records, contact insurance firm to open settlements, claims
- Maintained a multiple line phone system and answered all calls
- Performed various administrative functions such as receiving and distributing all faxes and emails
- Monitored the calendar for the firm
Legal Assistant
Law offices of Steven E. Smith
05.2007 - 07.2007
- Received callers at establishment and determined nature of business
- Obtained caller’s name and arranged for appointments with person called upon
- Directed caller to destination, recorded names, time of calls, and nature of business
- Typed memos, correspondences, reports, and other legal documents
- Made future appointments and answered inquiries
- Perform variety of clerical duties and other duties pertinent to type of establishment
- Collected and distributed mail and messages
- Worked in office of legal services in loan modifications and bankruptcies
Cashier
IKEA
05.2003 - 11.2003
- Developed interpersonal skills, having dealt with a diversity of professionals, clients, and staff members
- Excelled at cashiering and reconciling cash
- Proven communication abilities, both oral and written
- Functioned well, independently and as team member
- Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines
- Knowledge of computerized information systems used in financial and/or accounting applications
- Excellent account balancing skills
- Knowledge of cash management principles and/or procedures
Education
General Education - undefined
Los Angeles Mission College
Sylmar, CA01.2006
Diploma - undefined
North Hollywood High School
North Hollywood, CA01.2003
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ12-2024
Skills
- Strategic planning and execution
- Cost-reduction strategies
- Leadership training
- Production
- Delegation
- Demand planning
- Management
- Cost analysis and savings
Languages
Spanish
Native or Bilingual
Timeline
Operations Executive
Bailing Out Bentley
12.2022 - Current
Volunteer
Casts of the Studios, The Forgotten Dog Rescue
01.2020 - Current
Personal Assistant, Front Desk Manager
Mehrin Glam
02.2014 - 02.2017
Medical Records Clerk
Express Medical Records Review and Reporting, LLC
03.2012 - 01.2014
Customer Service/Receptionist
American Supply
01.2012 - 03.2012
Receptionist/Historian
Dr. Glenn Marshak
01.2011 - 07.2011
Receptionist/File Clerk
Law offices of John Altieri
02.2010 - 10.2010
Legal Assistant
Law offices of Steven E. Smith
05.2007 - 07.2007
Cashier
IKEA
05.2003 - 11.2003
General Education - undefined
Los Angeles Mission College
Diploma - undefined
North Hollywood High School
Associate of Arts - Criminal Justice
University of Phoenix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Sharissa RockeSharissa Rocke
Tractor Operator at J&M bailingTractor Operator at J&M bailing
Abdullah KamaraAbdullah Kamara
Sales Assistant, Graphic Model, Customer Service at Bailing MotorcycleSales Assistant, Graphic Model, Customer Service at Bailing Motorcycle
Rebecca DoolanRebecca Doolan
School cleaner at Bentley west primary schoolSchool cleaner at Bentley west primary school