Xander Medina
Santa Clarita,CA
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Overview
3
3
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
06.2022 - Current
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new team members in efficient sandwich preparation techniques.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Education
Associate of Arts - Automotive Technology
College of The Canyons
Valencia, California, CA01-2027
Skills
- Customer service focus
- Employee training
- Team motivation
- Teamwork and cooperation
- Time management
- Strong work ethic
- Self-discipline
Timeline
Shift Lead
Jersey Mike's Subs
06.2022 - Current
Associate of Arts - Automotive Technology
College of The Canyons