Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Lydon

Plainville,MA

Summary

Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

32
32
years of professional experience

Work History

Online Grocery Associate

Stop And Shop Supermarket
04.2014 - Current
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.

Customer Service Representative

Analog Devices Inc.
04.1992 - 11.2019
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor of Science - Business Education

Salem State University
Salem, MA
05.1978

Skills

  • Computer literacy
  • Interpersonal skills
  • Product knowledge
  • Data entry proficiency

Timeline

Online Grocery Associate

Stop And Shop Supermarket
04.2014 - Current

Customer Service Representative

Analog Devices Inc.
04.1992 - 11.2019

Bachelor of Science - Business Education

Salem State University
Cindy Lydon