Certified medical assistant with expertise in patient care, customer service, and time management. Detail-oriented professional with a strong background in health education and addiction studies. Proficient in managing electronic health records and monitoring vital signs. Committed to leveraging skills in a collaborative healthcare environment to ensure quality patient outcomes.
Word
Intergy
Lightening Step
Cerner
Excel
Outlook
Certified Medical Assistant for Dr. Richard Cross, an orthopedic surgeon with over 45 years of experience. In this high‑volume specialty clinic, I managed both front‑ and back‑office responsibilities, beginning with meeting and greeting patients, escorting them to exam rooms, obtaining vital signs, and documenting the reason for their visit.My clinical duties included removing sutures and staples, performing wound care, and assisting with cast applications. I supported diagnostic and treatment planning by entering and ordering MRIs, CT scans, and X‑rays, as well as coordinating PRP (Platelet‑Rich Plasma) procedures performed in office.I maintained accurate and organized patient records by scanning documents into the EMR, completing referrals, and processing medication authorizations. Throughout my five years in orthopedics, I ensured efficient clinic flow, high‑quality patient care, and reliable support to both the provider and the care team. for Catalyst Neuro Medical Center
Certified Medical Assistant for Catalyst Neuro Medical Center, I provided comprehensive clinical and administrative support within a neurology‑focused practice. My responsibilities included meeting and greeting patients, managing front‑office flow, answering phones, scheduling, and coordinating care. I routinely ordered diagnostic testing, assisted with GeneSight pharmacogenomic testing, and ensured accurate documentation in the EMR.Clinical duties included preparing Botox for neurological procedures, obtaining vital signs, weight, and completing standardized assessments such as the PHQ‑9 and MMSE for dementia and cognitive‑health evaluations. I supported providers by maintaining smooth patient flow, preparing exam rooms, and delivering compassionate, patient‑centered care to individuals with complex neurological needs.
Being employed at JC Penney's I am a very Motivated Beauty Consultant seeking to provide exceptional customer service and product expertise within JCPenney’s beauty and fragrance department. Experienced in meeting and greeting customers, explaining product benefits, performing color‑matching, and assisting guests with cologne and perfume selections. Skilled in cashiering, guiding customers through the JCPenney credit card approval process, and creating a welcoming, supportive shopping experience that drives both customer satisfaction and sales.