CINDY MARIE SERRATA COTTO
Fort Worth,TX
Summary
Bilingual and proactive healthcare student with strong communication, time management, and problem-solving skills. Experienced in customer-facing roles requiring confidentiality, multitasking, and discretion. Skilled at working both independently and collaboratively. Focused on promoting patient health through effective chiropractic techniques. Well-versed in the neuromusculoskeletal system and strategies for improving physical abilities and reducing pain. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Cashier
Marshalls
04.2023 - 08.2023
- - Provided customer service in a fast-paced retail environment.
- - Managed transactions accurately while maintaining a friendly and professional attitude.
- - Supported store operations and maintained confidentiality regarding customer information.
Freelance
Independent Remote Administrative Assistant
06.2022 - 01.2023
- - Provided bilingual (Spanish-English) administrative support to small businesses and individual professionals remotely.
- - Scheduled appointments, managed email correspondence, and performed data entry using Google Workspace and Microsoft Office tools.
- - Maintained confidential information with discretion, adhering to HIPAA-like privacy expectations when handling sensitive data.
- - Communicated with clients and customers via phone, Zoom, and email, resolving concerns in a professional and timely manner.
- - Successfully multitasked across several projects while meeting all assigned deadlines without supervision.
Front End Manager
Rowe’s Supermarket
08.2019 - 04.2020
- - Supervised front-end staff, ensuring exceptional customer service.
- - Resolved customer inquiries and complaints efficiently.
- - Delegated tasks, managed scheduling, and maintained team morale under pressure.
Education
Doctor of Chiropractic - Chiropractic
Parker University
Dallas, TX04-2025
Bachelor of Science - Natural Science
University of The Sacred Heart
Puerto Rico06.2017
Skills
- - Bilingual: Fluent in Spanish and English
- - Excellent verbal and written communication
- - Detail-oriented with strong organizational skills
- - Self-starter with the ability to work independently
- - Experience handling sensitive and confidential information
- - Capable of managing multiple tasks in fast-paced environments
- - Proficient in time management and meeting deadlines
- - Friendly, team-oriented, and professional demeanor
- - Familiarity with medical terminology and healthcare setting
- Chiropractic techniques
- Bilingual communication
- Customer service
- Time management
- Patient assessment
- Treatment planning
- Administrative support
- Data management
- Conflict resolution
- Patient examinations
- Team leadership
- Spinal manipulation
- Orthopedic assessment
- Diagnostics skills
- Diagnostics
- Chiropractic ethics
- Community outreach
- Thompson drop-table technique
- Patient relations
- Manual adjustment techniques
- Diversified technique
- Patient education
- Patient communication
- Injury prevention education
- Myofascial release techniques
- Drop table use
- Manual adjustments
- Joint mobilization
- Healthcare provider collaboration
- Gonstead technique
- Injury support
- Patient records
- X-ray procedures
- Soft tissue therapy
- Pain management strategies
- Clinical decision making
- Evidence-based practice
- Therapeutic exercise prescription
- Assessments and examinations
- Patient care and education
- Sports injury treatment
- Neuromusculoskeletal assessment
- Chiropractic therapy
- Neurological evaluation
- Patient assessment and care
- Record keeping
- Health counseling
- Team building
- Excellent communication
- Diagnostic imaging
- Rehabilitation exercises
- Time management abilities
- Goal setting
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cashier
Marshalls
04.2023 - 08.2023
Freelance
Independent Remote Administrative Assistant
06.2022 - 01.2023
Front End Manager
Rowe’s Supermarket
08.2019 - 04.2020
Doctor of Chiropractic - Chiropractic
Parker University
Bachelor of Science - Natural Science
University of The Sacred Heart
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