CINDY MARTIN
Coral Springs,FL
Summary
Embark on a transformative journey led by an accomplished leader with an unparalleled track record in client satisfaction through account management and credit analysis. Collaboration lies at the core of my ethos, as I thrive on forging strong alliances to drive remarkable results. With an unwavering determination, I am ceaselessly driven to deliver exceptional customer experiences while meeting the unique needs of the business. Adapting swiftly to the demands of fast-paced, high-pressure environments, I remain agile, ensuring superior performance in every endeavor. In the whirlwind of today's ever-evolving landscape, count on me to navigate uncharted territories with confidence while empowering your organization to conquer new frontiers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Portfolio Manager and Private Banker
The Professional Bank
Boca Raton, FL
11.2021 - Current
- Successfully managed and grew the Broward loan portfolio to $120MM.
Senior Portfolio Manager
Comerica Bank
Boca Raton, FL
01.2018 - 11.2021
- Managed 4 loan portfolios for high-net-worth individuals totaling $1Bn.
- Reduced reporting delinquencies to less than 5% within 6 months.
- Built and nurtured largest relationship in the bank worth $250M, including NFL and Soccer franchise owners and other HNW clients.
Business Manager
TD Bank
Fort Lauderdale, FL
01.2017 - 01.2018
- Expanded marketing reach by collaborating with internal product partner to develop an email marketing campaign to target clients, B2B prospects and Centers of Influence. Marketing campaign highlighted economic trends, market pricing and retail outlook. Increased sales revenue by 8%.
Sales Strategy Manager
TD Bank
Fort Lauderdale, FL
01.2012 - 01.2017
- Optimized Asset Based Lending prospecting through data analytics; created customized reports to identify and analyze sales activity.
- Developed a sales database of syndicated asset based loan transactions to analyze the deal terms this yielded a 10% increase in commitments issued.
- Provide increased portfolio transparency at a granular level to manage and assess expected loss, risk capital, RAROC and economic value creation.
Underwriting Credit Manager
TD Bank
Fort Lauderdale, FL
01.2011 - 01.2012
- Pioneered early detection tool to highlight potential transactional issues for Asset Based Lending deals. This tool flagged 76% of the transactions seen.
Credit Specialist
TD Bank
Fort Lauderdale, FL
01.2010 - 01.2011
- Reviewed customer financial data to ascertain the level of risk involved for extending credit to Asset Based Lending clients.
Education
MBA - Business Management
Master of Science - Organizational Leadership
Bachelor of Arts - Business Administration
Bachelor of Science - Political Science
Skills
Mentoring Program Manager, 50/50 Leadership Professional Bank – Los Angeles, CA
- Implemented and managed mentoring program for women in underserved communities, focusing on financial management and personal development
Advisory Board Member, Professional Firefighters Association of South Florida – Hollywood, FL
- Secured $40K grant from Motorola Solutions and implemented an annual oratorical contest to award scholarships
Affiliations
- Chair, School Advisory Forum for Park Springs Elementary School
- General Member, Alpha Kappa Alpha Sorority, Incorporated
- Reading Pal Volunteer, United Way
- Treasurer, The Crossings Homeowners Association
- Committee Member, Customer Involved Government
- Committee Member, Parent Education Committee
- Recording Secretary [former], North Area Advisory Council, Broward County Schools
Certification
- Lean Six Sigma Green Belt
- Supply Chain Management
Timeline
Portfolio Manager and Private Banker - The Professional Bank
11.2021 - Current
Senior Portfolio Manager - Comerica Bank
01.2018 - 11.2021
Business Manager - TD Bank
01.2017 - 01.2018
Sales Strategy Manager - TD Bank
01.2012 - 01.2017
Underwriting Credit Manager - TD Bank
01.2011 - 01.2012
Credit Specialist - TD Bank
01.2010 - 01.2011
Pfeiffer University - MBA, Business Management
Pfeiffer University - Master of Science, Organizational Leadership
Queens University Of Charlotte - Bachelor of Arts, Business Administration
Queens University Of Charlotte - Bachelor of Science, Political Science
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