Cindy Nguyen
Lynn,MA
Summary
Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive dining experiences for guests.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Medical Aesthetician
Eve Beauty
Wakefield, MA
10.2019 - Current
- Maintained accurate and detailed records of frame inventory and completed all daily, weekly, and monthly financial and management reports on time and accurately.
- Organized appointments according to availability while ensuring that no double bookings occurred.
- Took pictures before and after each procedure in order to document results achieved.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Kept records of all services rendered in order to track customer satisfaction levels.
Pharmacy Technician
CVS Pharmacy
Swampscott, MA
09.2015 - Current
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Managed filing of prescriptions, both electronically and manually.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Restaurant Waiter
Yoki Japanese Restaurant & Bar
Medford, MA
08.2019 - 10.2022
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Organized special promotions such as happy hour specials or discounted drinks during slow periods.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
Education
High School Diploma -
Revere High School (RHS)
Revere, MA05.2012
Health Care Technician -
North Shore Community College (NSCC)
Lynn, MASkills
- Proficient in Microsoft Office
- Strong organizational skills
- Energetic work attitude
- Invoice processing
- Sharp problem solver
- HIPAA compliance
- Sanitation and sterilization
- LED light therapy
- Menu Memorization
- Payment Processing
- Customer service expertise
Activities
- Health Care Provider CPR and AED, Emergency Medical Responder
- Vietnamese Eucharistic Youth Society, Eucharistic Leader November 2013 - Present
- French Honor Society, Member September 2011 - June 2012
Certification
- Esthetician
- Pharmacy Technician
- CPR Certified – American Heart Association
Languages
Vietnamese
Professional
References
References available upon request.
Timeline
Licensed Medical Aesthetician
Eve Beauty
10.2019 - Current
Restaurant Waiter
Yoki Japanese Restaurant & Bar
08.2019 - 10.2022
Pharmacy Technician
CVS Pharmacy
09.2015 - Current
High School Diploma -
Revere High School (RHS)
Health Care Technician -
North Shore Community College (NSCC)