Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Cindy Nguyen Carter

Lancaster,TX

Summary

Dynamic and self-motivated professional with experience at Petsmart and Allstate, excelling in customer service and teamwork. Proven ability to enhance client satisfaction and manage sensitive situations with empathy. Skilled in problem-solving and organization, consistently delivering results in fast-paced environments while adapting to new challenges.

Overview

9
9
years of professional experience

Work History

Petsmart

Associate Lead
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Allstate And State Farm

Independent Insurance Adjuster
02.2020 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Provided expert witness testimony in legal proceedings related to insurance claims, demonstrating a depth of knowledge and professionalism that bolstered credibility in the eyes of judges and juries.
  • Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
  • Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
  • Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.

N C Enterprise LLC

Dispatch Manager
03.2016 - 06.2022
  • Arranges transportation. Organizes item order by editing for price, promotion and weight compliance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Education

Lack Highlands High School
Dallas, Tx
06.2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Computer skills
  • Organization and time management
  • Organizational skills
  • Flexible and adaptable

Timeline

Petsmart

Associate Lead
10.2023 - Current

Allstate And State Farm

Independent Insurance Adjuster
02.2020 - 03.2024

N C Enterprise LLC

Dispatch Manager
03.2016 - 06.2022

Lack Highlands High School

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Cindy Nguyen Carter