Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
SalesAssociate

Cindy Olguin

Vero Beach,FL

Summary

Compassionate and highly skilled Certified Medical Assistant with over 1 year of experience in surgical oncology. Strong background in assisting with pre- and post-operative cancer patient care, surgical prep, clinical procedures, and administrative support. Adept in EHR management, patient education, and coordinating multidisciplinary oncology care. Known for professionalism, attention to detail, and delivering empathetic, patient-centered service in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cleveland Clinic
03.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Sales Associate

Tommy Hilfiger
04.2021 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Medical Receptionist

Treasure Coast Community Health
07.2023 - 01.2024
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed patient referrals to other medical specialists.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.

Education

Associate of Science - General Studies

Keiser University
Fort Lauderdale, FL
01-2025

Graduate Certificate - Medical Assisting

Treasure Coast Technical College
Vero Beach, FL
07.2024

High School Diploma -

Vero Beach High School
05.2023

Skills

  • Inventory Control
  • Procedure assistance
  • First aid
  • Fluent in spanish
  • Medical office administration
  • Medical Charting
  • Records Management
  • Medical Terminology
  • Paperwork coordination
  • Appointment management
  • Records Maintenance
  • Vital sign monitoring
  • HIPAA protocols
  • Treatment setup
  • EMR / EHR
  • Phlebotomy
  • Electronic medical records
  • CPR

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Mentored junior staff on new radiological equipment operation.
  • Recognized for going above and beyond the call of duty.

Languages

Spanish
Native or Bilingual

Certification

  • CMA - Certified Medical Assistant
  • Certified CPR

Timeline

Medical Assistant

Cleveland Clinic
03.2024 - Current

Medical Receptionist

Treasure Coast Community Health
07.2023 - 01.2024

Sales Associate

Tommy Hilfiger
04.2021 - Current

High School Diploma -

Vero Beach High School

Associate of Science - General Studies

Keiser University

Graduate Certificate - Medical Assisting

Treasure Coast Technical College

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Cindy Olguin