Cindy Parrra
Houston,TX
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
888 Chinese Restaurant
08.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier/Restaurant Server
Son Nam Restaurant
09.2021 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
Manager on Duty/Boba Barista
Oh My Tea
04.2023 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained employees in essential job functions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Houston, TX05.2027
High School Diploma -
High School For Law And Justice
Houston, TX05.2022
Skills
- Technical knowledge
- Sales and Marketing
- Policy Enforcement
- Training and mentoring
- Scheduling proficiency
Certification
Texas Food Safety Manager Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager on Duty/Boba Barista
Oh My Tea
04.2023 - Current
Cashier/Restaurant Server
Son Nam Restaurant
09.2021 - 04.2023
Cashier
888 Chinese Restaurant
08.2020 - 09.2021
Bachelor of Science - Criminal Justice
University of Houston - Downtown
High School Diploma -
High School For Law And Justice
Texas Food Safety Manager Certificate
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