Cindy Perla
Brentwood,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to making meaningful contributions
Overview
10
10
years of professional experience
Work History
Cleaning Services Associate
W Services Group
10.2023 - Current
- Follow-up on incomplete IVR Check-In and Monitor recurring janitorial services where technicians fail to complete IVR check-ins
- Update Work Orders ensuring all work orders are updated or completed in both Waves and the third-party platform as well as confirm the data is accurate and ready for billing
- Handle Deductions and Credits when a client misses scheduled service
- Document any billing adjustments or notes for transparency and accuracy.
- Follow up on all RTS on a daily basis
- Send ROSS client Lights and Air report every Tuesday for all scheduled strip and wax services.
- Follow Ross procedure for sign off and photos and ensure they are sent into waves and third-party platform.
Production Control Liaison
Broadridge Financial Services
08.2017 - 06.2023
- Supervised production planning while using appropriate tools and analysis for smooth production output
- Monitored production flow and troubleshot issues
- Assisted fellow co-workers with tasks to maintain proper work flow
- Led daily meetings to establish and meet production deadlines
- Resolved escalated issues quickly in person and remotely through instructions to team leaders
Quality Control Inspector
Broadridge Financial Services
03.2017 - 05.2017
- Inspected quality of products, taking note of functionality, appearance and other specifications
- Collaborated with production staff to establish and meet quality standards
- Consulted with engineers to resolve quality, production and efficiency problems
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement
Cashier
Nathan's Famous
02.2015 - 05.2017
- Performed cash, card and check transactions to complete customer purchases
- Learned duties for various positions and provided backup at key times
- Trained new team members in cash register, stock procedures and costumer service
- Greeted customers entering store and responded promptly to customer needs
Education
High School Diploma -
Brentwood High School
Brentwood, NYSkills
- Master Scheduling
- Time Management
- Workforce Training
- Team supervision
- Critical thinking
- Meeting planning and Leadership
- Production Report Maintenance
- Time management
- Relationship building
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Cleaning Services Associate
W Services Group
10.2023 - Current
Production Control Liaison
Broadridge Financial Services
08.2017 - 06.2023
Quality Control Inspector
Broadridge Financial Services
03.2017 - 05.2017
Cashier
Nathan's Famous
02.2015 - 05.2017
High School Diploma -
Brentwood High School
Similar Profiles
THANIA JOHANA GOEZ MARINTHANIA JOHANA GOEZ MARIN
Building Porter at W Services GroupBuilding Porter at W Services Group
Barbara HeidkeBarbara Heidke
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)
Melissa DixonMelissa Dixon
Practice Manager III at HCA Physicians Services Group-TRAUMAcare and Acute Surgical Services/Trident OrthopedicsPractice Manager III at HCA Physicians Services Group-TRAUMAcare and Acute Surgical Services/Trident Orthopedics
Nia CampbellNia Campbell
Supervisor at Whole Food MarketSupervisor at Whole Food Market
Stephanie VillamilStephanie Villamil
Medical Assistant at NYU LangoneMedical Assistant at NYU Langone