Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cindy Petty

Abilene

Summary

Dynamic healthcare professional with extensive experience at Hendrick Hospital, excelling in patient scheduling and regulatory compliance. Proven ability to enhance team collaboration and resolve complex issues, while training staff to uphold high standards. Skilled in clinical research and data accuracy, driving successful outcomes in patient care and research initiatives.

Overview

18
18
years of professional experience

Work History

Coordinator for Hendrick Clinic

Hendrick Hospital
Abilene
09.2021 - Current
  • Coordinated patient scheduling and appointments for medical staff and physicians.
  • Managed communication between departments to streamline patient care processes.
  • Collaborated with healthcare teams to enhance patient experience and satisfaction.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.

Clinical Research Coordinator

Retina Research Institute of Texas
Abilene
02.2008 - 06.2019
  • Coordinated clinical trials for retinal treatments and therapies.
  • Managed participant recruitment and retention efforts for research studies.
  • Developed and maintained study documentation and regulatory compliance files.
  • Oversaw data collection processes and ensured accuracy of research findings.
  • Trained new staff on protocols, procedures, and study requirements.
  • Monitored patient safety and protocol adherence throughout studies.
  • Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
  • Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
  • Monitored patient safety during clinical trials according to established guidelines.
  • Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
  • Reviewed CRFs for completeness and accuracy before database entry.
  • Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
  • Assisted in the preparation of Institutional Review Board submissions for clinical trials.
  • Kept patient care protocols and clinical trial operations in compliance.
  • Reviewed medical records for accuracy of source documentation prior to database lock.
  • Collected, processed and delivered specimens from trial participants.
  • Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
  • Developed and maintained accurate and timely study databases.
  • Compiled trial related documents into a master file as required by sponsor or regulatory agency.
  • Performed patient assessments, collected and analyzed data, and prepared reports.
  • Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
  • Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
  • Provided training to study staff on protocol requirements and GCP regulations.
  • Conducted screening interviews to determine eligibility of possible subjects.
  • Took vital signs and collected medical histories as part of study protocols.
  • Educated participants on studies and anticipated outcomes.
  • Monitored subject enrollment and tracked dropout details.
  • Placed orders for medications to be used in studies.

Education

High School Diploma -

Abilene High School
Abilene, Texas
05-1980

Skills

  • Patient scheduling
  • Regulatory compliance
  • Data accuracy
  • Staff training
  • Trial documentation
  • Clinical research
  • Timesheet management
  • Problem solving
  • Conflict resolution
  • Employee mentoring
  • Team collaboration
  • Decision-making
  • Effective communication
  • Work Planning and Prioritization
  • Staff management
  • Relationship building

Affiliations

I have been married for 45 years

Love taking care of my Grandkids

I love to travel

Timeline

Coordinator for Hendrick Clinic

Hendrick Hospital
09.2021 - Current

Clinical Research Coordinator

Retina Research Institute of Texas
02.2008 - 06.2019

High School Diploma -

Abilene High School

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