JENN BAKER
Abilene
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
District Manager
Starbucks
07.2022 - Current
- Led store managers in achieving company goals.
- Conducted meetings for compliance with policies and standards.
- Assessed strengths and developed plans for partner development.
- Built relationships with managers, partners, vendors, and customers.
- Ensured adherence to corporate policies.
- Organized workload to meet deadlines and achieve goals.
- Recruited, trained, and mentored new district managers.
- Developed a talent pipeline through succession planning.
- Shared best practices within the team and the company.
- Conducted performance evaluations, providing constructive feedback to improve team productivity, engagement, and professional development.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Store Manager
Starbucks
11.2017 - 07.2022
- Led and motivated team to boost productivity.
- Interviewed and hired team members as needed.
- Oversaw daily store operations for efficiency and profitability.
- Managed inventory by tracking sales and adjusting orders.
- Created weekly schedules to balance staffing and labor costs.
- Enhanced customer service through monitoring and improvements.
- Ensured compliance with safety and legal regulations.
- Conducted performance reviews to meet job expectations.
- Set strategic goals aligned with company values.
- Analyzed financial data to identify improvement areas.
- Promoted a culture of continuous improvement.
- Established and monitored KPIs for performance optimization.
Assistant Store Manager
Starbucks
11.2017 - 07.2022
- Managed customer inquiries and complaints professionally.
- Trained and mentored partners to enhance knowledge.
- Assisted in training partners on operational functions.
- Helped recruit, hire, and retain top talent.
- Directed partner tasks and time management for better customer experiences.
- Motivated partners to achieve sales targets.
- Ensured compliance with store policies and procedures.
Education
Bachelor of Arts - Interdisciplinary Studies
Cameron University
Lawton, Oklahoma06.2012
Skills
- Prioritizing & Planning
- Team Development
- Team Building
- Project Management
- Project Planning
- Effective Communication
- Problem solving
- Operations Management
- Multi-unit Leadership
- Proficient in Miro, Canva, Word, Powerpoint
- District operations management
- Team leadership
- Strategic planning
- Compliance enforcement
- Performance evaluation
- Talent development
Certification
- District Manager Trainer
- Coffee Master
Timeline
District Manager
Starbucks
07.2022 - Current
Store Manager
Starbucks
11.2017 - 07.2022
Assistant Store Manager
Starbucks
11.2017 - 07.2022
Bachelor of Arts - Interdisciplinary Studies
Cameron University
AWARDS
- South Central District Manager of the Year: Customer 2023
- BRAVO: Living Our Mission & Values - 2024-09
- BRAVO: Achieving Results - 2024-01
- Spirit of Starbucks - 2023-09
- Community Champion - 2023-05
NOTABLE EXPERIENCE
- South Central Year of the DM Planning Lead: 2025-09 - 2025-10
- South Central Armed Forces Network Co-Chair: 2024-01 - present
- South Central WTX Holiday Rally Planning Lead: 2024-10 - 2024-11
- All.IN24 City Lead Dallas, TX: 2024-04 - 2024-08
- South Central Armed Forces Communication Lead: 2022-01 - 2024-01
- South Central DM Leadership Experience Planning Co-Lead: 2023-06 - 2023-10
- South Central Regional Barista Championship Planning Co-Lead: 2024-03 - 2024-05
- Area 150 Area Barista Championship Planning Co-Lead: 2024-01 - 2024-03