Jenna Weis
Evansville,IN
Summary
Results-focused professional, serving as a District Manager with extensive experience at Starbucks, driving sales growth through strategic initiatives and operational excellence. Proven leadership in developing talent and enhancing customer service standards. Skilled in financial planning and effective communication, successfully overseeing store openings and optimizing marketing campaigns to elevate brand presence.
Overview
6
6
years of professional experience
Work History
District Manager
Starbucks
07.2022 - Current
- Led district operations, ensuring compliance with company policies and operational standards.
- Developed and implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
- Mentored and trained management teams, fostering a culture of continuous improvement across multiple locations.
- Analyzed market trends and competitor activities to inform strategic planning and decision-making processes.
- Coordinated cross-functional teams to execute promotional campaigns, optimizing marketing effectiveness within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
Starbucks
05.2020 - 07.2022
- Certified Store Manager Trainer
- Developed talent and trained Assistant Managers to build managerial bench for the District.
- District Strategies on Weekly Agendas for hourly turnover & retention tactics utilizing tools & resources.
- Dual Managed Stores while leading action plans to achieve time and sales metrics, and developed 2 peers SSVs to ASMs.
- Successfully Managed high volume sales and channel variety locations.
- Trained and mentored staff to enhance customer service standards and operational efficiency.
- Oversaw staff scheduling, improving labor cost management while maintaining service quality.
Assistant Store Manager
Starbucks
09.2019 - 05.2020
- Led daily operations to ensure a seamless customer experience and operational efficiency.
- Analyzed sales reports to identify trends and implement strategic product placements.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
Education
Bachelor of Arts in Organizational Leadership
Arizona State University Online
Tempe, AZNursing
University of Southern Indiana
Evansville, INHigh School Diploma -
Francis Joseph Reitz High School
Evansville, IN05.2017
Skills
- Prioritizing & Planning
- Operational Leadership
- Leadership Development
- Recruiting and hiring
- Customer service
- Goal setting and performance metrics
- Problem Solving
- Time Management
- Effective Communication
- Change Leadership
- Financial Planning
- P&L Management
Technical Skills
Proficient in Microsoft Office Suites - Word, Excel, PowerPoint, Teams, Projects, & Bookings
Timeline
District Manager
Starbucks
07.2022 - Current
Store Manager
Starbucks
05.2020 - 07.2022
Assistant Store Manager
Starbucks
09.2019 - 05.2020
Bachelor of Arts in Organizational Leadership
Arizona State University Online
Nursing
University of Southern Indiana
High School Diploma -
Francis Joseph Reitz High School
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