CYNTHIA PHILLIPPI
Uniontown,Ohio
Summary
Dynamic Certified Professional Coder at Summa Health System with expertise in ICD-10 and CPT coding. Proven ability to enhance documentation accuracy and ensure compliance with guidelines. Strong leadership and emotional intelligence foster effective team collaboration, driving improved patient care outcomes in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Certified Professional Coder
Summa Health System
Akron, Ohio
02.2023 - Current
- Analyzed medical documentation for accurate coding and compliance with industry standards.
- Collaborated with healthcare professionals to ensure proper charge capture and billing accuracy.
- Implemented coding policies and procedures to enhance operational efficiency and reduce errors.
- Trained new coders on best practices and updates in coding guidelines.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
Receptionist
Summa Health System
Akron, Ohio
10.2020 - 02.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Utilized electronic health record systems to update patient information accurately.
- Trained new reception staff on procedures and system usage, fostering team efficiency.
Registration Specialist
Cleveland Clinic
Green, Ohio
11.2015 - 06.2018
- Handle patient calls
- Schedule appointments
Cashier
K – Mart
11.2015 - 06.2018
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash drawers, ensuring accurate cash handling and reconciliation.
- Trained new cashiers on operational procedures and customer service standards.
Education
Master Of Business Administration - Human Resources Management
Capella University
Minneapolis, MN06.2025
BS in Business - Human Resource Management
Capella University
02.2025
Certified Professional Coder - undefined
AAPC
09.2022
Diploma - undefined
Springfield High School
06.2017
Skills
- ICD-10 proficiency
- CPT coding
- Inpatient coding experience
- Leadership & Team Collaboration
- Cultural Sensitivity & Diversity Management
- Medical terminology
- Documentation review expertise
- Hematology/ Oncology experience
- Emotional Intelligence
- Critical Thinking & Problem-Solving
Awards
Delta Mu Delta Honor Society
Timeline
Certified Professional Coder
Summa Health System
02.2023 - Current
Receptionist
Summa Health System
10.2020 - 02.2023
Registration Specialist
Cleveland Clinic
11.2015 - 06.2018
Cashier
K – Mart
11.2015 - 06.2018
BS in Business - Human Resource Management
Capella University
Certified Professional Coder - undefined
AAPC
Diploma - undefined
Springfield High School
Master Of Business Administration - Human Resources Management
Capella University