Field Reimbursement Manager / Assistant Director
Xcenda / Cencora
2017 - Current
Cindy Powell
209 Dillin Drive, Lancaster,VIRGINIA
Summary
I am an experienced and driven FIELD REIMBURSEMENT MANAGER for Dermatology who assists healthcare providers and their office staff navigate through reimbursement issues for a prescribed Biologic.
I excel by using my knowledge of insurance coverage, patient assistance programs, and local reimbursement knowledge to provide one-on-one support to all of my customers.
This includes educating the office staff on prior authorizations and appeal processes, intake form verification, insurance coverage, and removing access barriers to the patient's medication.
I provide strong collaboration with my sales partners, the patient HUB, and most importantly to my assigned territory/accounts.
Work History
Medical Practice Manager
Central Virginia Gynecologic Oncology
2011 - 2017
Medical Practice Manager / Medical Spa Director
West Gynecology / Club West Medspa
2014 - 2015
Medical Practice Manager
The Female Pelvic Medicine Institute of Virginia
2011 - 2015
Office Coordinator / Surgical Coordinator
Virginia Gynecologic Oncology
2010 - 2011
Sales Associate / Assistant Floor Manager
Coldwater Creek
2006 - 2010
Business Owner / Entrepreneur
Seamless Creations, Inc.
2000 - 2004
Optometric Assistant / Contact Lens Manager
Patterson Eye Clinic
1984 - 1989
Education
Associate of Applied Science - Business Administration
Virginia Commonwealth University
Skills
- Medicare / Medicaid / Tricare / Commercial Payer knowledge
- Prior Authorization & Appeal Processes
- Denial Resolution / Support Programs
- Specialty Pharmacy & HUB Collaboration
- Medical Billing / Buy and Bill
- HIPAA Compliance
- Business Operations / Staff Development / Training / Team Building
- Exceptional Customer Service / Communication / Problem Solving Skills
- Excels in high-demand, fast paced environment
Professional Highlights
- Field Reimbursement Manager / Assistant Director – Dermatology
- Field Reimbursement Manager – Gastroenterology
- Medical Practice Manager - Gynecologic Oncology & Urogynecology
- Medical Spa Director
- Business Owner / Entrepreneur / Retail Sales
- Optical / Contact Lens Manager
Timeline
Field Reimbursement Manager / Assistant Director
Xcenda / Cencora
2017 - Current
Medical Practice Manager
Central Virginia Gynecologic Oncology
2011 - 2017
Medical Practice Manager / Medical Spa Director
West Gynecology / Club West Medspa
2014 - 2015
Medical Practice Manager
The Female Pelvic Medicine Institute of Virginia
2011 - 2015
Office Coordinator / Surgical Coordinator
Virginia Gynecologic Oncology
2010 - 2011
Sales Associate / Assistant Floor Manager
Coldwater Creek
2006 - 2010
Business Owner / Entrepreneur
Seamless Creations, Inc.
2000 - 2004
Optometric Assistant / Contact Lens Manager
Patterson Eye Clinic
1984 - 1989
Associate of Applied Science - Business Administration
Virginia Commonwealth University
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