Cindy Preza
College Point,NY
Summary
Dynamic influencer and marketing strategist with a proven track record at TikTok Shop, enhancing brand loyalty and sales through effective campaign management and content strategies. Excelled in fostering community engagement and brand collaborations, demonstrating exceptional storytelling and analytical skills. Achieved significant engagement increases, blending creativity with data-driven insights for impactful brand growth.
Overview
11
11
years of professional experience
Work History
Social Media Influencer
TikTok Shop
09.2023 - Current
- Hosted live events on social media platforms, fostering community interaction and increasing brand loyalty among followers.
- Crafted authentic sponsored content for brands that resonated with followers, leading to long-term partnerships and collaborations.
- Formulated high-quality written storytelling and visual content for social media campaigns.
- Collaborated with marketing teams to develop effective influencer campaigns, resulting in higher engagement and sales conversions.
Salesperson
Self Employed
01.2023 - 01.2025
- Developed sales strategies to penetrate new markets and expand customer base.
- Conducted market research to identify emerging trends and customer preferences.
- Resolved customer concerns, fostering trust and enhancing brand reputation.
- Utilized customer relationship management software to track leads and manage follow-ups.
Cashier Manager
Delicias Mexicanas Restaurant
08.2021 - 03.2022
- Enhanced team performance with appropriate training for improved customer satisfaction.
- Enhanced team performance for improved customer satisfaction.
- Streamlined inventory processes by implementing tracking systems.
- Monitored cash flow by reconciling daily transactions.
- Streamlined inventory processes by implementing new tracking systems.
- Elevated customer experience by addressing concerns promptly.
Retail Sales Associate Cashier
Jetro Restaurant Depot
06.2020 - 03.2021
- Stocked shelves and ensured products were displayed properly and attractively.
- Collaborated with team members to manage inventory and restock items as needed.
- Operated cash register and processed transactions accurately and quickly.
- Engaged with customers to create a friendly and welcoming atmosphere.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Caregiver
Naniline
01.2014 - 01.2020
- Coordinated transportation and errands to support client independence and mobility.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Implemented individualized care plans to meet specific needs of clients.
- Created engaging activities that stimulated mental and physical wellness of clients.
Cashier
Bake and Toast
09.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress Supervisor
Restaurants
04.2017 - 09.2018
- Streamlined workflow for better productivity by reorganizing staff schedules.
- Delivered exceptional dining experiences for improved guest satisfaction.
- Led team to improved service delivery by implementing regular training sessions.
- Created a mentorship initiative to promote staff development, improving team morale.
Education
High School -
Pan American International High School
Queens New York 06.2021
Skills
- Social media posting
- Campaign management
- Content strategies
- Google analytics
- Social media strategy
- Social media and promotions
- Influencer marketing
- Brand collaboration
- Marketing
Languages
Spanish
Full Professional
Timeline
Social Media Influencer
TikTok Shop
09.2023 - Current
Salesperson
Self Employed
01.2023 - 01.2025
Cashier Manager
Delicias Mexicanas Restaurant
08.2021 - 03.2022
Retail Sales Associate Cashier
Jetro Restaurant Depot
06.2020 - 03.2021
Cashier
Bake and Toast
09.2019 - 10.2019
Waitress Supervisor
Restaurants
04.2017 - 09.2018
Caregiver
Naniline
01.2014 - 01.2020
High School -
Pan American International High School
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