Cindy Ratcliff
GREENCASTLE,IN
Summary
Experienced Nurse Leader with proven clinical and leadership skills. Seeking a full-time position to continue career development and advancement in a Nurse Executive role where my prior skills, education and leadership skills can be built upon.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Nursing, Patient Care Services
Franciscan Health Crawfordsville
Crawfordsville, IN
10.2017 - Current
- Directorship with oversight of all nursing units within FHCR.
- Collaboration with the VP/COO in all hospital operations including meeting ACHC regulations.
- Develop and monitor operating budgets for areas of responsibility.
- Lead efforts to provide high quality, value-based care.· Assist with development of short and long-term objectives.
- Policy and procedure development. Ensure that performance is aligned with Franciscan practices and standards of excellence and initiation of interventions to improve performance.
- Implement operational changes as needed.
- Collaboration with leaders and physicians to facilitate successful operations of the healthcare organization.
- Assist with recruitment and onboarding of new physicians.
- Successfully led multiple teams and implemented changes as needed during a pandemic.
- Integrated outpatient and inpatient surgery departments to better align with overall financial goals of the organization.
- Re-aligned staffing for better utilization for resources.
- Monitoring of patient satisfaction and HCAHPS scores.
Director of Surgical and Emergency Services
Franciscan Health Crawfordsville
Crawfordsville, IN
08.2013 - 01.2017
- Oversight of all operations of surgical services including inpatient, outpatient, endoscopy, pain management and central sterile reprocessing.
- Oversight of all operations of the emergency department.
- Integrated outpatient and inpatient surgery departments to better align with overall financial goals of the organization.
- Re-aligned staffing for better utilization for resources.
- Assist with recruitment and onboarding of new physicians.
- Led efforts to provide high quality, value-based care.
- Assist with development of short and long-term objectives.
- Policy and procedure development.
- Ensure that performance is aligned with Franciscan practices and standards of excellence and initiation of interventions to improve performance.
- Coached, mentored and supported managers, colleagues and staff.
- Chaired committees, work groups and meetings.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Interviewed, hired, evaluated and terminated management and support staff.
Registered Nurse, Surgery
Indiana University West Hospital
Avon, IN
01.2012 - 08.2013
- Provided direct patient care in the Operating Room
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Educated patients about surgeries and provided treatment plan documentation.
Registered Nurse, ICU
Hendricks Regional Health
Danville, IN
05.2009 - 01.2012
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Manager Surgery Department
Putnam County Hospital
Greencastle, IN
05.2008 - 12.2009
- Management of complete operations of surgical and endoscopy department.
- Collaboration with Senior Leadership, Anesthesia and Surgeons on daily operations of the department.
- Monitored quality and infection control measures.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Interviewed, hired, evaluated and terminated management and support staff.
Assistant Manager, Surgical Services
Indiana University Health
Avon, IN
11.2004 - 05.2008
- Assisted in the management of the Ambulatory Procedure Unit, Post Anesthesia Care Unit, Pain Management and Endoscopy areas of the surgical services department in collaboration with the co-manager and director
- Management of complete operations of surgical and endoscopy department.
- Collaboration with Senior Leadership, Anesthesia and Surgeons on daily operations of the department.
- Monitored quality and infection control measures.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Interviewed, hired, evaluated and terminated management and support staff.
Education
Master of Science - Nursing
Indiana Wesleyan University
Marion, IN07.2021
MBA - Business Administration
Indiana Wesleyan University
Marion, IN07.2021
Bachelor of Science - Nursing Administration
Indiana State University
Terre Haute, IN08.2014
Associate of Science - Nursing
IVY Tech Community College
Lafayette, IN08.2000
Licensed Practical Nurse - Nursine
IVY Tech Community College
Lafayette, IN08.1996
Skills
- Leadership
- Quality Management
- Customer Oriented
- Strategic Planning
- Human Resource Management
- Process Improvement
- Nursing Practice
- Financial Management
- Operational Management
- Compliance Risk Management
Certification
- Nurse Manager Certified
- National Catholic Bioethics Certification
- ACLS, BLS, PALS
- Indiana Nursing License Active, Pending Application for Compact Nursing Licensure
- Franciscan Leadership Enhancement Program
Timeline
Director of Nursing, Patient Care Services
Franciscan Health Crawfordsville
10.2017 - Current
Director of Surgical and Emergency Services
Franciscan Health Crawfordsville
08.2013 - 01.2017
Registered Nurse, Surgery
Indiana University West Hospital
01.2012 - 08.2013
Registered Nurse, ICU
Hendricks Regional Health
05.2009 - 01.2012
Manager Surgery Department
Putnam County Hospital
05.2008 - 12.2009
Assistant Manager, Surgical Services
Indiana University Health
11.2004 - 05.2008
Master of Science - Nursing
Indiana Wesleyan University
MBA - Business Administration
Indiana Wesleyan University
Bachelor of Science - Nursing Administration
Indiana State University
Associate of Science - Nursing
IVY Tech Community College
Licensed Practical Nurse - Nursine
IVY Tech Community College
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