Cindy Raygoza
Amarillo
Summary
Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well-trained the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
3
3
years of professional experience
Work History
Intake Specialist
Catholic Charities of the Texas Panhandle
Amarillo
10.2024 - 02.2025
- Structured large group interviews to determine the eligibility of the individuals applying to be a possible client.
- Create and distribute the foundation of a client's physical file.
- Organize and manage client documentation, maintaining accurate and up-to-date records in both physical and digital formats to comply with program standards.
- Facilitate cross-departmental communication, collaborating with coworkers to assess client needs and transfer cases to specialized departments for ongoing support.
- Record all client interactions and case developments in an online database, ensuring timely updates and adherence to program regulations.
Utility Billing
City Of Amarillo
Amarillo
10.2021 - 11.2023
- Providing water services to the community of Amarillo.
- Helping costumers setting up payment plan.
- Giving answers to costumers on water bill or a billing issue and also payments.
- Always having great costumer services with costumers as in person or by phone.
Education
High School Diploma -
Palo Duro High School
01.2011
Skills
- Computer
- Xcel
- Word
References
- Yessenia Sandoval, 806-382-4152, City of Amarillo Supervisor
- Eduardo Medina, 806-433-3022, Landlord
- Anais Gaytan, 806-444-2125, Friend
Timeline
Intake Specialist
Catholic Charities of the Texas Panhandle
10.2024 - 02.2025
Utility Billing
City Of Amarillo
10.2021 - 11.2023
High School Diploma -
Palo Duro High School